MANHATTAN BRIDGE CAPITAL INC Contact Center Traffic and Scheduling Analyst, Sr. Salary in the United States

How much does a Contact Center Traffic and Scheduling Analyst, Sr. make at companies like MANHATTAN BRIDGE CAPITAL INC in the United States? The average salary for Contact Center Traffic and Scheduling Analyst, Sr. at companies like MANHATTAN BRIDGE CAPITAL INC in the United States is $64,500 as of April 27, 2020, but the range typically falls between $57,487 and $75,009. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Contact Center Traffic and Scheduling Analyst, Sr. do at companies like MANHATTAN BRIDGE CAPITAL INC?

Contact Center Traffic and Scheduling Analyst, Sr. analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst, Sr. utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst, Sr. may assist lower level traffic and scheduling staff. May provide recommendations for improving contact center operations. Requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Traffic and Scheduling Analyst, Sr. typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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$57,487 Low Average $64,500 High $75,009

Understand the total compensation opportunity for Contact Center Traffic and Scheduling Analyst, Sr. at companies like MANHATTAN BRIDGE CAPITAL INC, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$57,487
$75,009
$64,500

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$58,984
$80,792
$67,670
These charts show the average base salary (core compensation), as well as the average total cash compensation for Contact Center Traffic and Scheduling Analyst, Sr. in companies like MANHATTAN BRIDGE CAPITAL INC in the United States. The base salary for Contact Center Traffic and Scheduling Analyst, Sr. in companies like MANHATTAN BRIDGE CAPITAL INC range from $57,487 to $75,009 with the average base salary of $64,500. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $58,984 to $80,792 with the average total cash compensation of $67,670.
Job Openings for MANHATTAN BRIDGE CAPITAL INC Contact Center Traffic and Scheduling Analyst, Sr.
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