MODSQUAD Microsoft Community Manager (Social Media) Salary in the United States

Do you have a creative mind and a deep understanding of social media and online communities? We are seeking an experienced Community Manager to join our team as the critical point of interaction between our publishing team, development partner, and our players. As a ModSquad Community Manager, you will work closely with Microsoft Studio’s game publishing, partner, and development teams (both internal and external to Microsoft) to create plans to engage, retain, and energize communities of fans around one or game titles, directly execute those plans, and report the results. You’ll also be charged with inventing new and unique ways to empower the developers with insight into their players, and creatively engage customers – towards the end goal of a thriving, healthy, and excited community surrounding all our titles. Within this role you will also be required to have a very customer support heavy mindset to help anticipate support load, pre-support plans, and live support as needed. This position requires being on-site at Microsoft’s Redmond campus. About ModSquad: ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Sony, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 50+ countries, we’re your squad for the digital world. Visit us at modsquad.com. Individuals seeking employment at ModSquad are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.