MOUNTAIN WEST FINANCIAL Loan Operations Specialist Salary in the United States

Essential Duties and Responsibilities

• Receives application information and documentation directly from our Wholesale Broker Clients via the Broker Operations Lending Terminal, known as MWF’s BOLT Portal.
• Responsible for a pipeline of loan transactions for one or more Broker Clients in conjunction with partnering with the Wholesale Production Coordinator.
• Keep their Production Coordinator counterpart(s) fully aware of loan status and any needed items being followed up on throughout the transaction.

• Provide initial disclosures on Broker request made via the Lending QB(LQB) Broker Portal known as the Broker Operations Lending Terminal (BOLT)
• Review for changes in fees that would trigger a Change of Circumstance (COC) requiring revised disclosures at or any time prior to issuance of the Closing Disclosures.
• Reviews and validates new files submissions upon receipt of the file submission via documents uploaded by the Broker.
• Communicate with Broker’s if a new submission is incomplete and ensures the missing documentation is obtained in a timely manner.

• Order and follow up on all 3^rd party services as needed.

• Reviews and verifies each file to ensure that all information is correct and current.
• Prepares approved loans for closing and assures conditions are moved to the appropriate sign off authority in a timely and efficient manner.

• Reviews and signs off processing and pre-closing conditions as designated by the underwriter.
• Performs the Early Check and Loan Quality Assurance functions on all loans within their pipeline.
• Performs pre-closing Verbal Verification of Employment (VVOE).

• Reviews and ensures compliance with regulatory and investor guidelines as well as MWF’s customer service standards.

• Provides support and assistance to underwriting and closing staff, quality control and other areas with workflow dependencies throughout the life cycle of the loan.
• Provide support and assistance to brokers seeking additional details regarding process.

• Prepares and mails Adverse Action Notices and updates the LOS accordingly when needed.
• Satisfactorily completes all required compliance training and is responsible for compliance with legal, regulatory and company policies and procedures.

Skills/Qualifications

• Strong PC skills (Word and Outlook)
• Good organizational skills
• Quick learner
• Good communication and customer service skills
• Good telephone  and email etiquette
• Works well and accurately in a fast paced environment
• Ability to write simple correspondence
• Ability to read and comprehend instructions, policies and procedures
• Ability to work well with others
• Ability to multitask
• General knowledge of  mortgage documents

Education/Experience

• High School diploma or equivalent
• Two or more years mortgage experience
• Loan processor experience is preferred

Computer Skills

To perform this job successfully, an individual should have knowledge of:

• Microsoft Office
• Database software – LQB, Ephesoft
• Internet software

Math Ability

Ability to calculate figures and amounts and to verify those amounts for accuracy.