NEXT MARKETING Customer Service Representative Salary in the United States

How much does an Customer Service Representative make at companies like NEXT MARKETING in the United States? The average salary for Customer Service Representative at companies like NEXT MARKETING in the United States is $39,513 as of February 26, 2024, but the range typically falls between $35,071 and $43,956. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

About NEXT MARKETING

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What does an Customer Service Representative do at companies like NEXT MARKETING?

We started with the cornerstone philosophy that we wanted to create a new personal connection between our clients and their customers. We found that most companies struggle to get their critical interactions with customers right, which is where we come in! We make sure we only focus on in-person interaction to remove any miscommunication from the start of the acquisition to the finish. We want to ensure that we create sustainable growth with our clients and continue to maintain long-lasting relationships.

When customers connect with us, we answer questions, solve problems, and create long-lasting relationships. This role is pivotal to the company's success which is why we are looking for an enthusiastic yet professional individual. 

As the Customer Service Representative, you will:

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable trusting relationships through open and interactive communication
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Provide accurate, valid and complete information by using the right methods/tools

Skills:

  • Ability to prioritize and multitask
  • Attention to detail, strong problem-solving skills
  • Must be enthusiastic, motivated, and willing to learn
  • Positive and professional demeanor
  • A strong ability to remain calm and perform job duties while under pressure
  • Strong time-management skills

Bonus Points:

  • Medical
  • Dental
  • PTO

 

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$35,071 Low Average $39,513 High $43,956

Understand the total compensation opportunity for Customer Service Representative at companies like NEXT MARKETING, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$35,071
$43,956
$39,513
The chart shows total cash compensation for the NEXT MARKETING Customer Service Representative in the United States, which includes base, and annual incentives can vary anywhere from $35,071 to $43,956 with an average total cash compensation of $39,513. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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