NIKE, Inc. E-commerce Customer Service Representative Sr. Salary in the United States

How much does an E-commerce Customer Service Representative Sr. make at companies like NIKE, Inc. in the United States? The average salary for E-commerce Customer Service Representative Sr. at companies like NIKE, Inc. in the United States is $42,994 as of December 27, 2021, but the range typically falls between $40,164 and $47,464. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does an E-commerce Customer Service Representative Sr. do at companies like NIKE, Inc.?

E-commerce Customer Service Representative Sr. responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Being an E-commerce Customer Service Representative Sr. documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Additionally, E-commerce Customer Service Representative Sr. may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. The E-commerce Customer Service Representative Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an E-commerce Customer Service Representative Sr. typically requires 2 to 4 years of related experience. (Copyright 2022 Salary.com)

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$40,164 Low Average $42,994 High $47,464

Understand the total compensation opportunity for E-commerce Customer Service Representative Sr. at companies like NIKE, Inc., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$40,164
$47,464
$42,994

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$41,024
$49,053
$43,941
These charts show the average base salary (core compensation), as well as the average total cash compensation for E-commerce Customer Service Representative Sr. in companies like NIKE, Inc. in the United States. The base salary for E-commerce Customer Service Representative Sr. in companies like NIKE, Inc. range from $40,164 to $47,464 with the average base salary of $42,994. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $41,024 to $49,053 with the average total cash compensation of $43,941.
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