PANORAMA EDUCATION Client Success Manager Salary in the United States

How much does an Client Success Manager make at companies like PANORAMA EDUCATION in the United States? The average salary for Client Success Manager at companies like PANORAMA EDUCATION in the United States is $220,005 as of February 26, 2024, but the range typically falls between $193,167 and $246,843. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

About PANORAMA EDUCATION

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What does an Client Success Manager do at companies like PANORAMA EDUCATION?

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how students are doing across academics, attendance, behavior, and college readiness, and then coordinate action to support each child. Panorama’s platform also helps educators collect data about non-academic factors that are key to each child’s success in school and in life, such as social-emotional skills, safety, teacher-student relationships, and family engagement. Panorama has raised $45 million from Emerson Collective, YCombinator, Spark Capital, Owl Ventures, SoftTech, and others.

About the Role:

We're looking for a Client Success Manager to join our growing team and support a portfolio of 30-35 district partnerships with best-in-class service. As a Client Success Manager, you will be a Panorama product expert, supporting clients to ensure satisfaction with our products and their client experience. You will leverage your expertise to support clients from onboarding through ongoing engagement with data. In addition to using Panorama, you’ll make considerable use of Excel, troubleshoot questions using your expert knowledge of Panorama’s products, and work closely with clients to align their needs and the best practices we’ve learned over the years.

Key Responsibilities:

  • Serve as the project manager for 30-35 of our large district clients that use Panorama Student Success, Surveys, and/or Social Emotional Learning Surveys
  • Plan for and effectively track progress on projects that cross multiple stakeholder groups 
  • Execute technical delivery of projects using the Panorama platform and MS Excel
  • Collaborate with an Account Director, Implementation Lead, and other team members to deliver projects on time, error-free, and in alignment with client vision
  • Organize and facilitate key virtual client touch points throughout the project lifecycle
  • Onboard new clients and provide resources to help them navigate Panorama tools, introduce them to best practices and support them when they face technical challenges, and set up their reports so they can take action to improve their schools and classrooms 

What We’re Looking For

Experience working with large organizations (districts, corporations, other organizations)

  • 2+ years of previous professional experience in a client services, technology, education, non-profit, or other relevant environment
  • Passion for supporting clients in building systems and structures for using data to improve student outcomes

Stellar project management and collaboration skills

  • Organized and detail-oriented, with a proven ability to create and manage complex project plans on tight deadlines with a high level of accuracy
  • Self-starter; capable of working independently and problem-solving on time-sensitive timelines
  • Thoughtful and dedicated team member, working collaboratively within your project team and cross-functionally 

Strong attention to detail and expert ability to learn new platforms

  • Driven to get every last detail landed; precision is key
  • Excitement about learning new products, platforms, and environments quickly; comfort with technology and commitment to using it to improve processes
  • Experience using Excel or other technical platforms to clean large data sets

Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators, and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other.  As such, we are an Equal Opportunity Employer.

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$193,167 Low Average $220,005 High $246,843

Understand the total compensation opportunity for Client Success Manager at companies like PANORAMA EDUCATION, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$193,167
$246,843
$220,005
The chart shows total cash compensation for the PANORAMA EDUCATION Client Success Manager in the United States, which includes base, and annual incentives can vary anywhere from $193,167 to $246,843 with an average total cash compensation of $220,005. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for PANORAMA EDUCATION Client Success Manager
LeaseAccelerator - Reston , VA
Job Summary We are seeking a Client Success Manager (CSM) to joining our existing Client Success team. The selected CSM will play a vital role in ensuring the ongoing success, adoption, and ...
LinkedIn - 38 days ago
At this point, we will invite you to interview with our hiring manager and/or the interview team ... The Client Success is responsible for developing customer relationships that promote retention and ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 8 days ago
Manage email correspondence * Record necessary changes/updates as appropriate * Ensure all internal controls and procedures are followed for accuracy * Assist team with customer service needs ...
LinkedIn - 19 days ago
Thrive Skilled Pediatric Care - Staunton , VA
Calling all social entrepreneurs, Client Relationship Managers, and Account Managers! Come work ... Demonstrated success in building long-term relationships with a broad range of people. * Experience ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 24 days ago
... meeting management, and program maturity * Conduct success reviews to gauge progress, identify areas for improvement, gather and maintain key client metrics to achieve client/company objectives
LinkedIn - 9 days ago
Business Benefits Group - Fairfax , VA
Provide assistance as needed during the renewal process, contributing to the overall success of the team. * Manage effective communication with carriers and clients to address client concerns and ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

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