SUMMARY

The Human Resource Generalist is a dynamic, detail orientated individual who is passionate about employees and dedicated to fostering solid employee relations in a diverse culture. The Human Resources Generalist is responsible for providing support in all functional areas of HR, with a strong focus on employee relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• In conjunction with Human Resources leadership and client group leadership, manage the organizational plan for designated client groups, including developing and updating job descriptions, determining skills and competencies required for specific jobs, and determining developmental/promotional opportunities within job families and functional areas.
• Counsels leaders and employees about on-the-job and formal training opportunities to develop new skills and prepare for advancement.
• In partnership with HRBP and Workforce Development, develops, coordinates and conducts new leader and Human Resources training (i.e. Annual Compliance Training).
• Participates in new employee orientation through onboarding and presenting policies.
• Supports Talent Acquisitions Team at on-site and off-site recruitment events. Conducts interviews using Targeted Selection.
• Conducts exit interviews.
• Monitors and analyzes turnover to develop, recommend and implement strategies to improve employee retention.  Counsels leaders in implementing retention strategies.
• Assists in the development of human resources policies.
• Assists client group leaders in employee relations investigations, such as disciplinary procedures and appropriate corresponding paperwork/documentation.
• Provides policy and procedure explanation to those responsible for supervising others, new employees and current employees, as necessary.
• Responds to, and supports, Company's position in unemployment claims.
• Coordinates and monitors discretionary leaves of absence, including FMLA, for employees.
• Partners with HRBP for the interactive process to identify employment options, with or without accommodation in conformity with ADA, for employees.
• Communicates with employees as required in resolving conflicts and acting as a mediator in facilitating resolution.
• Assists leaders in identifying, documenting and communicating results and deficiencies in performance.  Reviews performance appraisals and action plans and provides feedback to leaders prior to communicating with employees.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS 

• Three to five (3-5) years' experience in human resources or related field.
• Knowledge of appropriate legislation pertaining to employment (both Federal and State law), compensation and benefits and other related human resources functions. 
• Must be comfortable working in high-volume and fast-pace environment.
• Willing to work flexible hours, including nights and weekends, as needed to support operations.

EDUCATION and/or EXPERIENCE

Bachelor's Degree in Business Administration with an emphasis in Human Resource Management or related field.

LANGUAGE / COMMUNICATION SKILLS                                                   Excellent oral and written communications skills and the ability to build rapport with all staff levels required.

MATHEMATICAL SKILLS                                                                                
Basic mathematical skills required.

REASONING ABILITY

• Ability to conceptualize effects of changes on interrelated activities
• Ability to analyze problems and opportunities for improvement
• Ability to integrate data from interviews in order to make appropriate employment decisions.
• Ability to coordinate multiple and changing priorities.

CERTIFICATES, LICENSES, REGISTRATIONS

PHR and/or SHRM- CP or SHRM-SCP preferred.

PHYSICAL DEMANDS / WORK ENVIRONMENT   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
• Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
• Consistent daily attendance required to ensure timely processing of weekly payroll

TRAVEL REQUIREMENTS

Ability to travel occasionally domestically.

Ability to travel to CGI & WinDoor locations as needed.

Occasional:   activity exists less than 1/3 of the time.

Frequent:  activity exists 1/3 and 2/3 of the time.