PUBLIX SUPER MARKETS INC Call Center Technical Supervisor Salary in the United States

How much does a PUBLIX SUPER MARKETS INC Call Center Technical Supervisor make in the United States? The average salary for Call Center Technical Supervisor at companies like PUBLIX SUPER MARKETS INC in the United States is $74,800 as of May 31, 2019, but the range typically falls between $67,100 and $78,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

What is a PUBLIX SUPER MARKETS INC Call Center Technical Supervisor?

The Call Center Technical Supervisor supervises the representatives by monitoring the productivity of customer service representatives. Is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Call Center Technical Supervisor may act as a technical resource for more complex questions. Reviews ACD data to ensure productivity and identify possible problems. In addition, Call Center Technical Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Call Center Technical Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Call Center Technical Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)

Understand the total compensation opportunity for a PUBLIX SUPER MARKETS INC Call Center Technical Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$67,100
$78,900
$74,800

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$69,800
$85,800
$76,700
These charts show the average base salary (core compensation), as well as the average total cash compensation for Call Center Technical Supervisor in companies like PUBLIX SUPER MARKETS INC in the United States. The base salary for Call Center Technical Supervisor in companies like PUBLIX SUPER MARKETS INC range from $67,100 to $78,900 with the average base salary of $74,800. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $69,800 to $85,800 with the average total cash compensation of $76,700.
Job Openings for PUBLIX SUPER MARKETS INC Call Center Technical Supervisor
Professional Credit - Eugene , OR
... technical skills, participating in Leader U, but most importantly, the people skills, required to ... Wellness Initiatives; and a business casual, call-center environment. We are conveniently located ...
ZipRecruiter - 5 days ago
F.H. Furr - Manassas , VA
The Call Center Supervisor/Team Lead Apprentice must foster an environment of continuous improvement while developing and inspiring their team to improve performance in a way that creates an ...
Glassdoor - 2 days ago
Private Healthcare Company - North Miami , FL
We are a nationwide Substance Abuse company and we are seeking a Call Center Supervisor. The ideal candidate will have behavioral health experience. Call Center Management experienced required.
ZipRecruiter - 3 days ago
Academy of Art University - San Francisco , CA
A four year degree in any field and previous call center supervisory experience * Demonstrated ability to lead, coach and develop effective teams * A results-oriented mindset and ability to manage ...
Glassdoor - 9 days ago
VXI Global Solutions - Stockbridge , GA
You will become the customer's superhero by troubleshooting their technical issues, assist with ... For immediate consideration call Recruiting: 213-637-1300 ext 65898 **Must submit to a background ...
ZipRecruiter - 3 days ago
SprintRay Inc. - Santa Ana , CA
We're looking for a Call Center manager who knows how to expand our processes and team to offer the ... Oversee customer cases and escalate as necessary to Technical Support Team * Participate in Zendesk ...
ZipRecruiter - 6 days ago

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