PUBLIX SUPER MARKETS INC Customer Service Senior Specialist E-Commerce Salary in the United States

How much does a PUBLIX SUPER MARKETS INC Customer Service Senior Specialist E-Commerce make in the United States? The average salary for Customer Service Senior Specialist E-Commerce at companies like PUBLIX SUPER MARKETS INC in the United States is $37,650 as of May 31, 2019, but the range typically falls between $35,180 and $41,560. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

What is a PUBLIX SUPER MARKETS INC Customer Service Senior Specialist E-Commerce?

The Customer Service Senior Specialist E-Commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-Commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Senior Specialist E-Commerce may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Senior Specialist E-Commerce gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Senior Specialist E-Commerce typically requires 2 to 4 years of related experience. (Copyright 2019 Salary.com)

Understand the total compensation opportunity for a PUBLIX SUPER MARKETS INC Customer Service Senior Specialist E-Commerce, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$35,180
$41,560
$37,650

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$35,930
$42,950
$38,470
These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Service Senior Specialist E-Commerce in companies like PUBLIX SUPER MARKETS INC in the United States. The base salary for Customer Service Senior Specialist E-Commerce in companies like PUBLIX SUPER MARKETS INC range from $35,180 to $41,560 with the average base salary of $37,650. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $35,930 to $42,950 with the average total cash compensation of $38,470.
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