PUBLIX SUPER MARKETS INC User Support Help Desk Supervisor I Salary in the United States

How much does a PUBLIX SUPER MARKETS INC User Support Help Desk Supervisor I make in the United States? The average salary for User Support Help Desk Supervisor I at companies like PUBLIX SUPER MARKETS INC in the United States is $70,190 as of May 31, 2019, but the range typically falls between $61,290 and $81,090. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

What is a PUBLIX SUPER MARKETS INC User Support Help Desk Supervisor I?

The User Support Help Desk Supervisor I identifies, researches, and resolves complex technical problems. Supervises the day-to-day operations of the help desk. Being a User Support Help Desk Supervisor I documents, tracks, and monitors problems to ensure resolution in a timely manner. Creates and manages escalation procedures and ensures service levels are maintained. In addition, User Support Help Desk Supervisor I may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2019 Salary.com)

Understand the total compensation opportunity for a PUBLIX SUPER MARKETS INC User Support Help Desk Supervisor I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$61,290
$81,090
$70,190

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$62,690
$83,690
$72,090
These charts show the average base salary (core compensation), as well as the average total cash compensation for User Support Help Desk Supervisor I in companies like PUBLIX SUPER MARKETS INC in the United States. The base salary for User Support Help Desk Supervisor I in companies like PUBLIX SUPER MARKETS INC range from $61,290 to $81,090 with the average base salary of $70,190. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $62,690 to $83,690 with the average total cash compensation of $72,090.
Job Openings for PUBLIX SUPER MARKETS INC User Support Help Desk Supervisor I
Commercial Credit Group Inc. -
May coordinate with other teams or departments to resolve user problems. May perform password re ... Typically reports to a supervisor. Possesses a moderate understanding of general aspects of the job.
LinkedIn - 4 days ago
Advance to Project Engineer - IT Support on Help Desk You will monitor, maintain, and manage the systems and networks of clients. Alerts through monitoring software (50%+) and calls and emails come ...
ZipRecruiter - 2 days ago
Kelly Services - Los Angeles , CA
Chat live! - Help Desk Technician, Los Angeles, CA Kelly Services is seeking a Help Desk Technician ... Respond to user requests for support and resolve problems; * Monitor and respond quickly and ...
Kelly Services - 9 days ago
UroPartners, LLC - Westchester , IL
... Help Desk team seeking full time employment. This position's responsibility will be to provide ... user education. This position will also require the ability to recognize root cause issues and ...
ZipRecruiter - 2 days ago
NW Staffing Beaverton Branch - Hillsboro , OR
Support and demonstration of company values and expectation for customer satisfaction are ... Simulates or recreates user problems to resolve operating difficulties. Recommends systems ...
ZipRecruiter - 5 days ago
Medix - Naperville , IL
IT Help Desk Support- Third Shift 3-4 week contract Naperville, IL Not able to provide sponsorship for now or in the future One of Medix's top clients is a top ranked healthare organization with ...
ZipRecruiter - 4 days ago

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