PUBLIX SUPER MARKETS INC User Support Help Desk Supervisor II Salary in the United States

How much does a PUBLIX SUPER MARKETS INC User Support Help Desk Supervisor II make in the United States? The average salary for User Support Help Desk Supervisor II at companies like PUBLIX SUPER MARKETS INC in the United States is $91,790 as of May 31, 2019, but the range typically falls between $72,390 and $103,890. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

What does a User Support Help Desk Supervisor II do at companies like PUBLIX SUPER MARKETS INC?

The User Support Help Desk Supervisor II identifies, researches, and resolves complex technical problems. Supervises the day-to-day operations of the help desk. Being a User Support Help Desk Supervisor II documents, tracks, and monitors problems to ensure resolution in a timely manner. Creates and manages escalation procedures and ensures service levels are maintained. In addition, User Support Help Desk Supervisor II coordinates referrals to appropriate technical, professional or service personnel for follow-up. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The User Support Help Desk Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a User Support Help Desk Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)

Understand the total compensation opportunity for User Support Help Desk Supervisor II at companies like PUBLIX SUPER MARKETS INC, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$72,390
$103,890
$91,790

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$73,190
$107,890
$93,790
These charts show the average base salary (core compensation), as well as the average total cash compensation for User Support Help Desk Supervisor II in companies like PUBLIX SUPER MARKETS INC in the United States. The base salary for User Support Help Desk Supervisor II in companies like PUBLIX SUPER MARKETS INC range from $72,390 to $103,890 with the average base salary of $91,790. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $73,190 to $107,890 with the average total cash compensation of $93,790.
Job Openings for PUBLIX SUPER MARKETS INC User Support Help Desk Supervisor II
Express Employment Professionals - Clackamas County , OR
... user support. We need a problem solver who thrives on helping others! Essential Job Functions ... Inventory project Supervisory Responsibilities: None. Knowledge, Skills and Abilities
ZipRecruiter - 6 days ago
Staff Tech - San Francisco , CA
Responsible for providing technical support for office employees (800+ users, on-site and remote ... Respond to requests for technical assistance by phone, email andor using a help desk management ...
Dice.com - 8 days ago
Terralogic Solutions Inc - Palo Alto , CA
The IT Help Desk Engineer is the primary point of contact for the end users for IT support. This ... User support on Line of Business Applications like Office 365, Box, Zoom, Microsoft AD. * Tracking ...
ZipRecruiter - 2 days ago
This position has frequent contact with customers, peers, and supervisors. The Help Desk Technician plays a critical role in the ongoing support of service level compliance, frequently resolving ...
ZipRecruiter - 9 days ago
Responza - Tacoma , WA
... Help Desk Manager. ... We provide IT support to external customers including end user support, systems administration ...
ZipRecruiter - 8 days ago
The Fountain Group - Sharonville , OH
The successful candidate will require an aptitude to support end user client systems. The Analyst ... Log all calls in the Service Desk Call Logging system. * Take ownership of user Incidents and ...
ZipRecruiter - 2 days ago

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