QUALITY DAIRY Store Manager Salary in the United States

How much does an Store Manager make at companies like QUALITY DAIRY in the United States? The average salary for Store Manager at companies like QUALITY DAIRY in the United States is $84,733 as of August 27, 2021, but the range typically falls between $66,966 and $102,499. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does an Store Manager do at companies like QUALITY DAIRY?

JOB TITLE: Store Manager

JOB CODE:RET”00”M

JOB STATUS: Exempt

LOCATION:  STORES

IMMEDIATE SUPERVISOR: Area Supervisor

JOB SUMMARY:

Maximize customer satisfaction and improve sales, oversee store personnel, oversee operations to maximize profits, enforce policies, procedures and follow through with established standards.

 

JOB DUTIES:

 

Maximize Customer Satisfaction and Strive to Improve Sales

  • Set Customer Service + 1 as the priority through relationship building with our customers and staff
  • Create a pleasant and positive work environment
  • Ensure internal and external store presentation is attractive, well maintained, and clean

 

Oversee Operations to Maximize Profits

  • Goal setting on improvement of store operations and controllable items
  • Monitor labor budget and schedule to meet store needs and control expenses
  • Ensure store policies are being followed to minimize shrink
  • Ensure policy compliance on product handling, rotating, facing, stocking, vendor check-in, handling damaged goods, maintaining freshness, cooler temperature levels
  • Monitor store orders to increase sales and control waste
  • Develop a relationship with vendor reps to support store inventory needs to increase sales
  • Analyze reports to spot sales trends, unusual shift activity, store problems; take-action to improve
  • Execution of current marketing plan
  • Ensure compliance of cash handling and reporting; i.e. shift close outs, daily close out, store summaries, deposits, price changes, register audits
  • Control, minimize, and accurately record store expenses such as supplies, products for store use, utilities (write off sheets)

 

Oversee Store Personnel – Select, direct, coordinate store employees

  • Ensure that Customer Service +1 is the priority for all store employees
  • Set work list, priorities and delegate tasks with appropriate follow up
  • Recognize and follow through on training and development needs, set goals and coach to achieve goals
  • Prepare and review performance appraisals, ensuring they are up-to-date, fair, motivating, accurate
  • Attend to employee concerns in a timely and appropriate manner
  • Communicate upcoming events, promotions, changes
  • Ensure policies and procedures are understood and followed
  • Plan and post work schedule in accordance with policy, shift business, employee requests/abilities, allotted hours, anticipate needs, monitor attendance and staffing
  • Record payroll accurately and submit all information, and paperwork (including schedules) to payroll office
  • Maintain company/employee reports in a timely and appropriate manner
  • Encourage employee involvement through Continuous Improvement format

 

Ensure Customer and Employee Safety:  Secure Facility and Assets

  • Ensure internal and external store areas are kept free of safety hazards
  • Follow policy for safeguarding keys and other company assets
  • Ensure understanding and compliance with liquor, safety, and health-related policies
  • Follow opening procedures; i.e. on time, safety/security check, review orders, store walks
  • Follow closing procedures; i.e. orders completed, store walks, money and store secured
  • Ensure customers and employees are treated fairly and environment is free of harassment
  • Ensure register procedures are followed and money levels are maintained appropriately in each register.

 

Set Example Through Personal Conduct

  • Follow high standards for dress and hygiene
  • Maintain confidentiality regarding store and employee information/problems
  • Follow and ensure compliance with all state and federal personnel-related laws; i.e. anti-discrimination, wage and hour provisions, employee health and safety, etc.
  • Ensure employees are treated in a fair, equal and consistent manner
  • Follow scheduled hours and ensure flexibility/rotation
  • Set priorities for time management, follow through on assigned tasks and demonstrate urgency
  • Issue questions and problems through proper channels and instruct personnel
  • Demonstrate desire to learn and improve
  • Set objectives with supervisor and employees, work together to achieve desired results

 

RELATIONSHIPS:

              Area Supervisor

  • Immediate supervisor.
  • Keep informed on changes and happenings in the store regarding personnel, customers, merchandising/marketing, competition, production, maintenance, operational controls, and vendors.
  • Exchange ideas. Set objectives for budget, sales improvement, inventory control
  • Recommend candidates for Shift Manager and plan for store sales team.
  • Seek approval for personnel changes; i.e. terminations, transfers, promotions, etc.
  • Discuss questions on policy and procedures, paperwork
  • Area supervisor inform of promotions, changes, etc.

 

Shift Manager, Manager Trainee, Shift Manager Trainees

  • Provide training and coaching on customer service/awareness, time management, operational

       controls, personnel development, goal setting, policy awareness.

  • Ensure shift manager strives toward understanding and application of shift manager training

       programs, as well as teamwork in the store.

  • Keep informed of changes or happenings in store. Exchange information.
  • Conduct on–going and formal performance evaluations.

 

Sales and Other Hourly Store Employees

  • Direct activities of salespeople in relation to making customer service the number one priority

and understanding and complying to company policies and procedures.

  • Provide training and coaching in skills for development.
  • Conduct on-going and formal performance evaluations.
  • Strive toward teamwork within the store.

 

Retail Operations Director/Director of Retail Operations and Marketing

  • Inform of problems/questions, which were not resolved by Area Supervisor.
  • Call when unable to reach Area Supervisor.
  • Provide information, idea exchange when requested.

 

             

             

JOB SPECIFICATIONS:

           

            FACTOR                                JOB SPECIFICATION

 

EDUCATION                         Ability to read and write for effective communication.  Basic understanding of math.  Management, marketing courses (or equivalent)

             

              EXPERIENCE                        On-the-job experience in a Quality Dairy store as a Shift Manager or Manager Trainee with a demonstrated understanding of the duties and responsibilities as well as follow through of policies, procedures, and standards.

 

              PHYSICAL DEMANDS         Requires standing for long periods of time, climbing, bending, stretching, lifting heavy objects (up to 50 lbs.), frequent lifting of light objects, use of cash register, use of calculator, ability to read fine print (driver’s license, computer printouts)

 

 

MENTAL DEMANDS            Concentration is required for the selection, development and training of employees; identification and resolution of problems; preparing accurate reports and appraisals; goal setting; servicing customers.

 

WORKING CONDITIONS    Exposure to temperature extremes (cooler stocking, outside cleaning).  Requires frequent standing.  Requires frequent shift (or schedule) rotation.

 

RESPONSIBILITY                 Requires judgment and decision making; ability to implement and ensure compliance of approved policies; making customers number one priority, directing the work of others; maintaining cost control, sales improvement, profit improvement, shift coverage; and preparing, analyzing and submitting paperwork.

 

SUPERVISION RECEIVED  Situations falling outside guidelines of position must be taken to Area Supervisor for decision.  Area Supervisor approves recommended personnel changes/action.  Guidelines, company goals and policies, changes, etc., are received from the Area Supervisor.

 

ADAPTABILITY                   Requires ability to adapt to changing schedules, various personalities, long hours, or unusual circumstances.

 

This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow any other instruction and to perform any other duties as requested by his or her supervisor.

Check out Store Manager jobs in Virginia

Store Operations Manager - Production

2nd Avenue LLC - Alexandria, VA

Assistant Store Manager

Lidl - Culpeper, VA

STORE MANAGER CANDIDATE in DANVILLE, VA

Dollar General - Danville, VA

$66,966 Low Average $84,733 High $102,499

Understand the total compensation opportunity for Store Manager at companies like QUALITY DAIRY, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$66,966
$102,499
$84,733
The chart shows total cash compensation for the QUALITY DAIRY Store Manager in the United States, which includes base, and annual incentives can vary anywhere from $66,966 to $102,499 with an average total cash compensation of $84,733. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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