RALLY HEALTH 2020 Summer Technical Writer Internship Salary in the United States

Rally Health™ is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs.

Our culture is built on a deep and sincere dedication to helping people live healthier lives. To do this, we are committed to innovating continuously at every level. We know that some of the things we do are not going to work, and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that supports people over their lifetime. Every day, we get to work with amazing people on something that directly impacts the lives of millions of people for the better.

At Rally Health, we believe that two heads truly are better than one. Rallyers understand the importance of communication and collaboration, ensuring that we work we produce is the best that it can be. Every opinion is valid and valued, and we share ideas that elevate the way we work. We know that the big picture and the small details are tied together, and we keep both in mind. Everything we do is executed with our users in mind, so we make sure that all of our work has a human touch. Here at Rally, we take advantage of the opportunity to build strong relationships with each other, because it makes us better. 

About the Team:

The Product Knowledge (PK) team partners with product managers and project managers to create documents that describe Rally’s products. When we create a new product or enhance an existing one, Product Knowledge explains the new experience, describes the value of the change, and gives clear guidance to our stakeholders about how their workflow may be impacted by the change. We provide critical information about the features Rally is launching,  how our users will interact with them, giving Rally teams, and our partners, the knowledge they need to support the member experience.

Your day to day:

• Editing and formatting a variety of documents to align with the PK style guide
• Writing team process and other documents with the support of PK team members 
• Updating the Rally glossary and terms
• Attending meetings with PK and the teams we support to gain understanding of product updates
• Providing administrative support to help the team’s processes run smoothly
• Allowing the team to provide a greater level of support for Rally’s Product organization, and our other stakeholders
• Creating documentation that is much needed but that the team currently doesn’t have the capacity to support on a regular basis

Your core responsibilities:

• Write team process documentation (involves interviewing team members, writing processes, circulating for review, revising and publishing)
• Write product documentation, if assigned
• Update the Rally wiki with business process documentation
• Provide proofreading and editing support
• Complete qualitative and quantitative research projects

About you: 

• Rising Junior or Senior pursuing a Bachelors or Masters degree in Business, Communications, English or another related field, or equivalent practical experience
• Very strong verbal and written communication skills
• Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadline
• Ability to work confidently, both independently and in a team
• Naturally curiosity and possess passion for creative problem-solving
• Familiarity with Google Enterprise tools (Gmail, Gcal, Google Docs, Google Sheets, etc.) and Microsoft Word
• Experience with JIRA would be nice to have

Why join Rally? On top of an innovative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system.  

Rally knows that we are strongest when our employee population reflects the diversity of the world around us, and we are a place where all voices are valued. A diverse workforce will enrich us with the talent, energy, perspective and inspiration we need to achieve our mission. Rally Health believes in a policy of equal employment and opportunity for all people. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (recruiting@rallyhealth.com).