RESMAN Customer Support Agent | Leasing Agents | Multifamily | Accounting Salary in the United States

How much does an Customer Support Agent | Leasing Agents | Multifamily | Accounting make at companies like RESMAN in the United States? The average salary for Customer Support Agent | Leasing Agents | Multifamily | Accounting at companies like RESMAN in the United States is $48,186 as of August 27, 2021, but the range typically falls between $42,012 and $54,359. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

About RESMAN

Browse other Companies in the Business Services Industry

What does an Customer Support Agent | Leasing Agents | Multifamily | Accounting do at companies like RESMAN?

SUMMARY:

This at-will position as Customer Support Agent I provides an essential service to our customers and our company by delivering on ResMan’s “Service First” commitment through timely, individualized, service-oriented support to our customers. Customer Support Agents provide assistance to our customers with their technical issues while also providing an incredible customer experience. Customer Support Agents are our primary liaisons between our customers and ResMan interacting with our clients via phone, chats and emails.

QUALIFICATIONS:

  • Property Management experience: Market Rate Conventional, Affordable, or Commercial properties
  • Accounting Degree or relevant property accounting experience
  • Troubleshooting Accounting issues, reports and other forensic experience preferred
  • Excellent verbal and written communication skills
  • Knowledge of Microsoft Office, Cloud-based software, Spreadsheet software, Word Processing software, CRM software (Salesforce preferred)

ESSENTIAL FUNCTIONS:

The following list of functions is descriptive of the work to be performed but it should not be construed as an exhaustive list of responsibilities, functions, or tasks that the job may require.   The core duties and responsibilities of ResMan’s Customer Support include, but are not limited to the following:

  • Ability to work with clients troubleshooting technical issues with ResMan’s suite of products including network, desktop and system issues.  Successful agent will utilize effective questioning techniques to identify issues; able to clearly communicate steps necessary to resolve issues, consistently confirms successful completion of troubleshooting to ensure effective resolution.
  • Comfortable providing accounting support including helping clients find errors in reports, mistakes in ledgers and other financial troubleshooting issues.
  • Commitment to Providing Excellent Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; follows-through on commitments.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Possesses strong both Oral and Written communication skills.
  • Strong Planning/Organizing skills - Prioritizes and plans work activities; uses time efficiently.
  • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments prepared and on time.
Check out Customer Support Agent | Leasing Agents | Multifamily | Accounting jobs in Virginia

Leasing Consultant

Klingbeil Capital Management - Alexandria, VA

Senior Leasing Consultant - The Encore

Bonaventure - Alexandria, VA

Leasing Professional

Drucker + Falk, LLC - Baskerville, VA

Leasing Consultant - Palmers Creek

Bonaventure - Columbia, VA

$42,012 Low Average $48,186 High $54,359

Understand the total compensation opportunity for Customer Support Agent | Leasing Agents | Multifamily | Accounting at companies like RESMAN, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$42,012
$54,359
$48,186
The chart shows total cash compensation for the RESMAN Customer Support Agent | Leasing Agents | Multifamily | Accounting in the United States, which includes base, and annual incentives can vary anywhere from $42,012 to $54,359 with an average total cash compensation of $48,186. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for RESMAN Customer Support Agent | Leasing Agents | Multifamily | Accounting
BG MULTIFAMILY hires full-time and part-time professionals for available apartment community ... You are responsible for providing exceptional customer service and using your sales skills to ...
ZipRecruiter - 13 days ago
InterSolutions - Manassas , VA
... Multifamily Industry! As a Leasing Agent, you are responsible for providing current and prospective residents with the best possible customer service to retain residents and lease apartments. This ...
Intersolutions - 13 days ago
BG MULTIFAMILY - Norfolk , VA
Experienced Leasing Consultant / Leasing Agent / Leasing Professional BG MULTIFAMILY provides ... You are responsible for providing exceptional customer service and using your sales skills to ...
ZipRecruiter - 13 days ago
BECO - Newport News , VA
We have an opening for a Leasing Agent position for our Newport News, Virginia apartment community ... Coworkers with a clear focus on attention to detail and dedication to quality customer service
LinkedIn - 28 days ago
If you're one of tax professionals, we need you to help our customers complete their taxes using ... EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax ...
Intuit - 36 days ago
Colonial Penn - Lynchburg , VA
... Agents here at Colonial Penn ! This is a captive agent position! As a Colonial Penn Insurance Agent, you will speak with customers responding with interest to our TV commercials, mailing campaigns ...
Colonial Penn - 31 days ago

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst