RIVERSIDE TRANSIT AGENCY Information Technologies Technician Salary in the United States
How much does an Information Technologies Technician make at companies like RIVERSIDE TRANSIT AGENCY in the United States? The average salary for Information Technologies Technician at companies like RIVERSIDE TRANSIT AGENCY in the United States is $70,293 as of March 26, 2024, but the range typically falls between $59,493 and $81,093. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities2
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What does an Information Technologies Technician do at companies like RIVERSIDE TRANSIT AGENCY?
The Riverside Transit Agency is recruiting to fill one vacancy for the position of Information Technologies Technician in our IT Department.
The Information Technologies Technician maintains Agency hardware, software, and assists users with questions and training.ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are standard for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.
Assists with user implementation of computer systems; provides user training; prepares the system, program and user documents.
Assists end users with resolving operating system, desktop application, hardware, telecommunication, network, and Active Directory related problems.
Solves user problems related to data and suggests alternative methods of operation.
Coordinates with outside service providers in resolving technical issues.
Performs hardware/software installation and maintenance; reconfigures hardware/software as approved.
Collects, monitors and analyzes data to assist with troubleshooting and planning.
Maintains IT fixed asset inventory list and manages IT asset disposals.
Assists in the development and management of the IT equipment replacement schedule.
Assists in the development of the department goals.
Administers Agency IT Help Desk System.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
EDUCATION and/or EXPERIENCE
Must have college level courses in information systems with two years operational experience or an equivalent combination of education and experience. Bachelor's degree (B.A./B.S.) from a four-year college or university in Information Technologies is desirable.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATIONS, LICENSES & REGISTRATIONS
A+, Network+, Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), and/or Microsoft Office Specialist (MOS) certifications highly desired. Must possess a valid non-restricted California driver's license.
OTHER SKILLS AND ABILITIES
Knowledge of communication hardware and software. Knowledge of on-line programming and development. Knowledge of computer operating methods, languages, and procedures. Knowledge of principles of computer systems such as LAN hardware and software, procedures analysis and design. Knowledge of principles and techniques of complex data processing and programming documentation. Knowledge of record storage and handling techniques. Knowledge of current Microsoft desktop and server operating systems. Knowledge of Office 365. Ability to read, interpret and apply complex technical publications, manuals and other documentation. Ability to diagnose complex hardware, software, and network problems. Ability to train or instruct on-line users in the use of computer equipment and operating procedures. Ability to gather, organize and analyze statistical data.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and climb or balance. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.
Applications will be evaluated and only qualified applicants will be invited to participate in the selection process which may include: Written Examination (pass/fail), and an oral interview (100% weight). The examinations will be used to assess the applicant's knowledge, skills and abilities as they relate to the position. The selection procedures may change depending on the needs of the Agency; if such changes apply, qualified applicants will be notified prior to the administration of examinations.
The Riverside Transit Agency complies with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of accommodation requests prior to the first test part. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the Riverside Transit Agency requires that all new employees provide documentation to establish both work authorization and identity.
Note to Internal Candidates:
The following areas will be reviewed as part of the selection process:
- Will be required to pass job related skills test(s).Testing may include, but is not limited to:
- Written test(s)
- Oral test(s)
- Practical test(s)
- Past year performance record will be reviewed:
- No more than 1 verbal warning within a 12 month period
- Must have zero additional disciplinary actions, i.e. no:
- Written Warnings
- Final Warnings
- Suspension
- Must have no more than 2 Incidents/miss-outs within the previous 12 month period.
- Must have no more than 5 Counted Absences within the previous 12 month period.
- Must have zero preventable accidents.
- Performance Appraisal ratings must be at or above "Meets Standards."
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