How much does an Field Support Technician make at companies like ROCKET IT in the United States? The average salary for Field Support Technician at companies like ROCKET IT in the United States is $61,260 as of March 26, 2024, but the range typically falls between $53,293 and $69,228. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities2
About ROCKET IT
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Field Support Technician
Rocket IT Client Services Team - Suwanee, GA - Full Time
At Rocket IT, we empower people through human connections and better IT. We’re driven by a desire to help people thrive, starting with our internal team. We’re looking for an IT Support Technician who thrives in a fun, fast-paced environment and is enthusiastic about resolving technical issues and helping others succeed.
As Field Support Technician, you’ll travel to client sites to provide quick and courteous technical support to Rocket IT clients and their employees. You’ll troubleshoot operational issues, install/update required hardware and software, and recommend computer products or equipment to improve company productivity. The ideal Field Support Technician candidate is a strong communicator and problem solver.
Key Responsibilities
Qualifications
Physical Requirements
Company Culture and Benefits
The Rocket IT team is comprised of kind, curious, creative problem-solvers who work and play by our values:
We invest in you so that you can invest in your work. Our benefits package prioritizes your wellbeing and includes:
Rocket supports an office-centric hybrid model that promotes teamwork and fosters strong relationships between team members. Full-time team members are required to be in our Suwanee office at least 3 days per week and are able to work remotely the other 2 days. Some exceptions may apply.
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Includes base and annual incentives
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