SAI GLOBAL Customer Success Manager Salary in the United States

Customer Success at SAI Global is an international team driven by best-in-class post-sales consultancy and product adoption. As a CSM, you will be responsible for the success of our customers and you will act as an advocate for our customers. In this role, you will be responsible for driving adoption of the SAI Global products and improving customer loyalty. You will identify growth opportunities to expand SAI Global’s footprint while demonstrating the value and benefit of these results to your customers. Key to success are the cross-functional relationships that you will develop and maintain within SAI Global, our partners and various other crucial stakeholders. Executing against and delivering insights on Customer Success metrics, you are constantly looking to demonstrate value of the SAI Global products to your customers. Sharing best practices with your peers and SAI Global colleagues, you will be part of a dynamic and collaborative team that is critical to SAI Global’s vision and strategy.  SAI Global is a recognized leading provider of integrated risk management solutions, assurance, and property services. We help organizations protect their brands by proactively managing risk to achieve business excellence, growth, sustainability, and trust. We have a history rich in the development of innovative business solutions, and today this tradition of innovation continues with industry-leading products and solutions in our core business areas of risk management software, standards aggregation, regulatory content, ethics and compliance learning, risk assessments, certification, testing and audits. SAI Global acquired BWise from Nasdaq in 2019. The combination of BWise’s award-winning risk management, internal audit and regulatory compliance platform with SAI Global’s industry leading SAI360 risk and compliance solution will create the most complete integrated approach to risk management in the marketplace. For more information, visit our company site at www.saiglobal.com or our career site. SAI Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SAI Global is a recognized leading provider of integrated risk management solutions, assurance, and property services. We help organizations protect their brands by proactively managing risk to achieve business excellence, growth, sustainability, and trust. We have a history rich in the development of innovative business solutions, and today this tradition of innovation continues with industry-leading products and solutions in our core business areas of risk management software, standards aggregation, regulatory content, ethics and compliance learning, risk assessments, certification, testing and audits. SAI Global acquired BWise from Nasdaq in 2019. The combination of BWise’s award-winning risk management, internal audit and regulatory compliance platform with SAI Global’s industry leading SAI360 risk and compliance solution will create the most complete integrated approach to risk management in the marketplace. For more information, visit our company site at www.saiglobal.com or our career site. SAI Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.