SPS COMMERCE INC Billing Analyst Salary in the United States

How much does an Billing Analyst make at companies like SPS COMMERCE INC in the United States? The average salary for Billing Analyst at companies like SPS COMMERCE INC in the United States is $82,622 as of March 26, 2024, but the range typically falls between $71,784 and $93,460. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

About SPS COMMERCE INC

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What does an Billing Analyst do at companies like SPS COMMERCE INC?

Description:
SPS Commerce is looking for a Billing Analyst to join our finance team. In this role, you'll engage with customers to respond to their inquiry using established and documented processes to bring escalated cases and any complex cases to a resolution while focusing on providing a positive experience to our customer.

Does this sound like you?
  • You are a high energy, motivated team player with the flexibility to work effectively in a dynamic, demanding, fast-paced environment.
  • You have excellent communication skills.
  • You are a problem solver and pay strong attention to detail.

Why SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.

At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.

Day to Day
  • Utilize processes, tools, and resources to respond to customer inquiries, educate customers, troubleshoot issues, provide resources, understand the Voice of the Customer, and a timely resolution
  • Create a positive, empathetic internal and external customer experience with each interaction
  • Resolve escalated inquiries and any other inquiries related to an invoice, payment, account, cancellation, or similar inquiry
  • Spot patterns of customer inquiries; analyze root cause; act transactionally and think relationally; share insights with team/leader to close opportunity gaps
  • Document customer interactions, key findings, progress, and insights in Salesforce
  • Facilitate problem identification, research, and timely follow-up to an ultimate resolution
  • Collaborate with appropriate internal individuals or teams, as necessary
  • Refer and/or escalate cases to the appropriate internal individuals or teams

Required Skills
  • Bachelor’s degree plus at least 1 year of related experience; or equivalent combination of education and experience
  • Problem-solving and investigative mindset while being curious and having a customer-centric focus
  • Professional and customer centric slant on verbal and written communication skills
  • Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook)

Preferred Experience
  • Prior customer service experience in any industry
  • Demonstrated abilities and comfort to navigate a variety of platforms (e.g., Salesforce, VersaPay, MS Dynamics NAV)

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

EOE including disability/ veteran
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$71,784 Low Average $82,622 High $93,460
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Understand the total compensation opportunity for Billing Analyst at companies like SPS COMMERCE INC, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$71,784
$93,460
$82,622
The chart shows total cash compensation for the SPS COMMERCE INC Billing Analyst in the United States, which includes base, and annual incentives can vary anywhere from $71,784 to $93,460 with an average total cash compensation of $82,622. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.

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Job Openings for SPS COMMERCE INC Billing Analyst
Project Controls Analyst
New River Electrical Corporation - Granville , OH
Execute, maintain, and submit customer billing projections and verify alignment with project schedule. * Analyze project financial data identify trends and/or areas of concern and provide solutions ...
LinkedIn - 4 days ago
Energy Manager
Strategic Staffing Solutions - Defiance , OH
... bill analyses of the customer's energy usages or plant processes and develop recommendations for more efficient operation of equipment (peak shaving, load shedding, etc.). o Monitor, review, and as ...
LinkedIn - 41 days ago
Telecom Financial Analyst
CBTS - Dayton , OH
The Telecom Financial Analyst is primarily responsible for reporting, analyzing and monitoring ... Identify irregularities in Telecom billing with a wide variety of vendors and services Experience
LinkedIn - 17 days ago
Business Analyst | Kent, Ohio
The Davey Tree Expert Company - Kent , OH
Job Duties The Business Analyst position includes the following duties, functions, and ... Billing/ Master Data/ Collections/Customer Service/ Financial Accounting) * * Responsible for ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 14 days ago
COMMERCIAL ANALYST
Mobis North America LLC - Toledo , OH
Essential Duties: · Accounts Receivable management & analysis generating all production related billing including special billing adjustment and retro pricing. · Completes payment and supplier ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 12 days ago
Credit Analyst
The Garland Company - Cleveland , OH
CREDIT ANALYST - CASH APPLICATION Position/Title: Credit Analyst - Cash Application Exempt/Non ... party billing when necessary. • Research and resolve unapplied cash and request approval for ...
Recruitology - 28 days ago

About SPS COMMERCE INC

SPS Commerce, Inc. provides cloud-based supply chain management solutions worldwide. It offers solutions through the SPS Commerce platform, a cloud-based platform that enhances the way retailers, suppliers, grocers, distributors, and logistics firms manage and fulfill orders, administer sell-through performance, and source new items. The company offers Trading Partner Community solution, which enables retailers, grocers, and distributors to introduce changes to their supply chain requirements to their trading partner community, and onboard new vendors to receive their first orders; Trading Par

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