How much does an Customer Service Associate make at companies like THE NEXT STREET in the United States? The average salary for Customer Service Associate at companies like THE NEXT STREET in the United States is $39,615 as of March 26, 2024, but the range typically falls between $35,162 and $44,068. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities2
About THE NEXT STREET
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The Next Street Driver's Education school currently has a full-time opportunity for a Customer Service Associate which will ultimately sit in our Middlebury, CT office. This position will temporarily work-from-home until we move back into our Middlebury, CT office. We provide a Dell PC and headset.
The Starting Pay Rate for this role is $14 per hour. Our full-time roles are up to 40 hours a week, Monday through Friday, and do include a Saturday rotation.
About You:
You are enthusiastic, very detail-oriented and able to think outside of the box. You accept ownership of every customer’s inquiries and complaints via phone, email, chat and/or in person by keeping customer satisfaction at the core of every decision and behavior. You understand that customers may be upset and that it isn’t personally directed at you. You don’t mind answering the same question 100 times a day. You have been told you have the patience of a saint and that you are as cool as a cucumber.
What you’ll be doing every day:
Key Skills and Qualifications:
Benefits:
We offer many benefits to our full-time employees, such as Health Insurance, Dental Insurance and Vision Insurance, as well as a 401k Employer Matching program. We have other benefits as well we would love to tell you about!
The Next Street is a Driver’s Education school unlike any Driver’s Education school you have seen before. We put a huge effort into surrounding ourselves with friendly, happy, energetic and all-around good people. We hire great people and teach them the skills they need to be outstanding.
On the Customer Service team, our number one priority is Service Excellence, and we don’t just say that, we live it. We are just about every customer’s first interaction with our company. Our interaction with every customer is crucial, whether it is through a phone call, an email, a chat or a text message. Our main goal is to make sure our customer’s experience in obtaining their Driver’s License is as easy as it can be!
We all embrace the three core values our company was built on: Just Be Nice, Always Seek Knowledge, and Be Positive. If these values resonate with you, you will fit right in.
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Includes base and annual incentives
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