TOHO WATER AUTHORITY Collection Analyst Salary in the United States

How much does an Collection Analyst make at companies like TOHO WATER AUTHORITY in the United States? The average salary for Collection Analyst at companies like TOHO WATER AUTHORITY in the United States is $46,747 as of February 26, 2024, but the range typically falls between $41,577 and $51,916. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

About TOHO WATER AUTHORITY

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What does an Collection Analyst do at companies like TOHO WATER AUTHORITY?

Under limited supervision, the Collections Analyst I performs a range of routine to complex collections duties.  Performs as the Authority's internal debt collections agent. Responsible for activities and functions to recover and collect billing debt for open accounts and closed accounts prior to them being transitioned to external collection agencies. Reports directly to the Collections Supervisor.
 
  1. Review delinquency reports, payment and credit history to determine appropriate collection action for each delinquent account, i.e. phone calls, faxes, emails, physical notices or discontinuation of service.
  2. Analyze status of the account, the billing cycles and due dates to determine timeliness of proposed payment schedules. Initiate collection calls regarding payment arrangements, scheduled notices and impending shut off actions for non-payment or for dishonored checks and relate the urgent nature of the delinquency to the customer while remaining professional and courteous. Analyst will review any unusual payment arrangements with a goal of obtaining payment in full before the next billing due date. Monitor payment arrangements to assure payment in full or discontinuance of service and initiate calls to customers to remind, reiterate or report termination of arrangements.
  3. Determine debt liability on disputed bills using all available sources of information. Determine field collection activities, but not limited to, tampering, NSF, broken arrangements, disconnects, and reconnects. Analyst will assess and post proper fees in response to these activities.
  4. Research payment history special handling history, third party guarantors and deposit requirements as requested by customer or in response to the reviewing and monitoring of various reports. Reviews monthly aging reports. Audits pre-write off reports, recommends and acts to transition unsuccessful internal debt collection to external collections agencies in a designated period of time.
  5. Calculate rates (and explain charges) per Board policy and input any adjustments as needed.
  6. Tracks and accurately documents all collections efforts and results.
  7. Responsible for transferring bad debt to active accounts.
  8. Process bankruptcies ensuring all legal related documents are obtained and completed in accordance with Toho Water Authority policies and procedures. Will also attend and participate in training classes, keeping current on updated and proper handling procedures.
  9. Treats all co-workers and customer with respect. Foster teamwork by trusting and supporting each other while encouraging collaboration at all levels of the organization. Embrace diversity and demonstrate the ability to work together.
  10. Exhibit commitment to personal and company wide goals.
  11. Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and effective manner.
  12. Performs all other duties as assigned.
  1. A minimum of a high school diploma or GED issued from an approved GED Administrator.
  2. Minimum of one year relevant experience.
  3. Must possess and maintain a valid State of Florida Class E Driver's License.
PHYSICAL REQUIREMENTS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and bend, kneel, squat, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
 
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing.
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$41,577 Low Average $46,747 High $51,916

Understand the total compensation opportunity for Collection Analyst at companies like TOHO WATER AUTHORITY, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$41,577
$51,916
$46,747
The chart shows total cash compensation for the TOHO WATER AUTHORITY Collection Analyst in the United States, which includes base, and annual incentives can vary anywhere from $41,577 to $51,916 with an average total cash compensation of $46,747. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for TOHO WATER AUTHORITY Collection Analyst
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Previous experience with SIEM platforms that perform log collection, analysis, correlation, and alerting is also preferred • Experience with the identification and implementation of counter ...
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Web Business Solutions - Suffolk , VA
Job title Senior Academic Data Analyst Job purpose The Senior Academic Data Analyst performs data collection and analysis towards academic program evaluation, accreditation, and student learning ...
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Work across client engagements, providing expertise in data collection, data analysis, data mapping, data profiling, data mining and data modeling. * Responsible for inspecting, cleansing ...
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