TOTAL MORTGAGE SERVICES, LLC Business Technology Support Associate Salary in the United States

How much does an Business Technology Support Associate make at companies like TOTAL MORTGAGE SERVICES, LLC in the United States? The average salary for Business Technology Support Associate at companies like TOTAL MORTGAGE SERVICES, LLC in the United States is $63,901 as of December 27, 2021, but the range typically falls between $54,279 and $73,523. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does an Business Technology Support Associate do at companies like TOTAL MORTGAGE SERVICES, LLC?

Total Mortgage is seeking a Business Technology Support Associate to join their rapidly growing technology team.  The business technology team works to build, implement, deploy and refine the tech services and products used throughout the loan process for our growing business.

The ideal candidate will have held various positions in the mortgage industry, and should have excellent communication skills, be positive, motivated and have a strong desire to expand their knowledge and experience in the technology field.

This role will work closely with management to evaluate and implement new technology vendors and services, create best practices and assist with a variety of specialty projects and assignments.  This position will also help to discover and share insight on potential business process improvements and assist with the change management process as improvements are delivered.  Particular focus will be on automation and streamlining of process flows.

Responsibilities / Functions

  • Assist with the day-to-day execution of project implementations, including, but not limited to analysis, planning, building, testing, documentation and implementation of new tech offerings
  • Maintain strong working knowledge of the mortgage business including regulatory and compliance issues
  • Help to organize and gather required information to better understand functionality and support requirements for new products
  • Develop and maintain vendor relationships
  • Help to identify improvement projects to enhance existing processes and systems
  • Create and update training guides and best practices
  • Assist with training on new and existing systems and products
  • Review system release notes, participate in testing and implementation of release upgrades, and communicate to end users
  • Additional related duties may be assigned, as required.

Competencies:

  • Ability to problem-solve and develop effective and constructive solutions to challenges and obstacles
  • Ability to learn quickly and engage in multiple initiatives simultaneously
  • Ability to work independently and within a team environment
  • Strong communication skills and customer service
  • Excellent planning and organization ability
  • Must have a positive attitude, work well under pressure and be a team player
  • Familiarity with Loan Origination Systems (e.g., Encompass), Customer Relationship Management (e.g., Salesforce), or other mortgage related products is considered a plus
  • Proficient with Microsoft Office Programs, including Excel, Word, and Outlook

Education and Experience:

  • Minimum two years mortgage industry experience
  • Bachelor's degree, or equivalent work experience

Must be U.S. citizen or green card holder.

Check out Business Technology Support Associate jobs in Virginia

B2B Technology Sales

Affordable Business Systems, Inc. - Accomac, VA

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Sparks Group - Arlington, VA

Help Desk/IT Support

Emprise Corporation - Chesapeake, VA

$54,279 Low Average $63,901 High $73,523

Understand the total compensation opportunity for Business Technology Support Associate at companies like TOTAL MORTGAGE SERVICES, LLC, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$54,279
$73,523
$63,901
The chart shows total cash compensation for the TOTAL MORTGAGE SERVICES, LLC Business Technology Support Associate in the United States, which includes base, and annual incentives can vary anywhere from $54,279 to $73,523 with an average total cash compensation of $63,901. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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