TRUE FOOD KITCHEN Key Hourly - Front of House Salary in the United States

Description

The Shift Leader or FOH Key Hourly partners with the Management team to assist with the daily operating procedures to include staff support, guest interaction, product quality and overall restaurant cleanliness while following TFK standards. They will provide guidance and training for both current and new employees.

Key Responsibilities:

• Leads every shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines
• Runs high volume service periods from the floor or expo to ensure food quality, service, touching tables and presentation is up to TFK standards
• Ensure safe production environment, cleanliness, organization and maintenance to ensure a “like new” restaurant
• Performs precise line checks and facility walks and participates with all EcoSure & Health inspections
• Represent TFK culture when communicating with guests in any way and respond to all guest complaints and/or inquires within TFK standards
• Supervises all FOH employees while running shifts to TFK standards
• Provides feedback and direction to FOH employees
• Daily administrative, computer and office tasks
• Run inspirational, informative and effective pre-shift line ups

Qualifications

• 1 - 2 years’ restaurant supervisor experience, preferably as a Supervisor in a high-volume restaurant
• Must possess exceptional written and oral communication skills, high level of personal integrity, strong interpersonal and motivational skills, the ability to effectively supervise and instill cooperation in staff, and the ability to work well under pressure
• Attention to detail, well organized and able to multi-task. High level of personal initiative, action and results oriented
• Strong working knowledge with Microsoft Office, Outlook, Word and Excel
• Must have or be willing to get ServSafe Certification
• Experience in Aloha preferred