UPC INSURANCE Claims Operations Team Lead Salary in the United States

How much does a Claims Operations Team Lead make at companies like UPC INSURANCE in the United States? The average salary for Claims Operations Team Lead at companies like UPC INSURANCE in the United States is $83,583 as of August 27, 2021, but the range typically falls between $73,164 and $94,002. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

About UPC INSURANCE

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What does a Claims Operations Team Lead do at companies like UPC INSURANCE?

Overview

Summary: Lead the following operational functions and aligning their actions to ensure achievement of key organizational objectives:

  • Claims Clerical staff
  • Claims Inbound Call Center

Responsibilities

Duties and Responsibilities include the following: 

  • In conjunction with Operations Manager, establishes goals, processes, and logistics and develops and implements a tactical plan to support goal attainment. Will be responsible for reporting and ensuring objectives are achieved by the team. 
  • Oversee claims clerical support staff to ensure all logistics and activities meets company standards and statutory guidelines to include management and processing of the centralized email site and other incoming mail and related communications.  
  • Supervise daily customer service operations regarding the contact and liaison function of the customer service phone queue within the department. 
  • Maintains professional service standards and good working relationships with clients, companies, and associates. 
  • Submits periodic consolidated reports with appropriate comments to management. 
  • Performs other related duties as assigned.

Leadership Responsibilities:

  •  Develops and maintains an effective company through the selection, training, review, and motivation of all employees.
  • Develops and maintains a program for sound employee relations between company departments and claims services providers. 

Qualifications

Education/Experience Requirements: Associate’s degree preferred; Without an associate’s degree, a minimum of five (2+) years of experience in a Property & Casualty services operation and a minimum of two (2+) years of leadership experience.

 

Skills:

  • Written Communication Skills
  • Oral Communication Skills
  • Computer Literacy
  • Customer Service
  • Diplomacy
  • Math Aptitude
  • Organization
  • Planning
  • Presentation
  • Reading Skills
  • Time Management
Check out Claims Operations Team Lead jobs in Virginia

Claims Specialist

SOC LLC - Chantilly, VA

Claims Manager

Lane Construction - Chantilly, VA

Claims Technician

City of Hampton, VA - Hampton, VA

Claims Team Lead

W.R. Berkley Corporation - Manassas, VA

$73,164 Low Average $83,583 High $94,002

Understand the total compensation opportunity for Claims Operations Team Lead at companies like UPC INSURANCE, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$73,164
$94,002
$83,583
The chart shows total cash compensation for the UPC INSURANCE Claims Operations Team Lead in the United States, which includes base, and annual incentives can vary anywhere from $73,164 to $94,002 with an average total cash compensation of $83,583. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for UPC INSURANCE Claims Operations Team Lead
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