WESTMORELAND COAL CO Customer Information Center Supervisor Salary in the United States

How much does a Customer Information Center Supervisor make at companies like WESTMORELAND COAL CO in the United States? The average salary for Customer Information Center Supervisor at companies like WESTMORELAND COAL CO in the United States is $81,079 as of May 28, 2020, but the range typically falls between $72,692 and $85,583. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Customer Information Center Supervisor do at companies like WESTMORELAND COAL CO?

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Customer Information Center Supervisor.

Check out Customer Information Center Supervisor jobs in Virginia

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Constellis - Alexandria, VA

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Myriad Provisions - Chesapeake, VA

$72,692 Low Average $81,079 High $85,583

Understand the total compensation opportunity for Customer Information Center Supervisor at companies like WESTMORELAND COAL CO, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$72,692
$85,583
$81,079

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$75,720
$93,052
$83,136
These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Information Center Supervisor in companies like WESTMORELAND COAL CO in the United States. The base salary for Customer Information Center Supervisor in companies like WESTMORELAND COAL CO range from $72,692 to $85,583 with the average base salary of $81,079. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $75,720 to $93,052 with the average total cash compensation of $83,136.
Job Openings for WESTMORELAND COAL CO Customer Information Center Supervisor
Kelly Services - Hampton , VA
You will be responsible for handling inbound and outbound calls in a call center environment. If ... Provides callers with an unbiased information to assist customers with application and eligibility ...
Kelly Services - 19 days ago
Analyzes problems and provides information/solutions. * Operates a PC/image station to obtain and ... Must have at least 1 year of Call Center or Customer Service background. * Good communication and ...
Kelly Services - 4 days ago
Escalates calls to supervisor when necessary and appropriate * Tracks call-related information for ... A climate controlled, contact center environment - filled with amazing people, incredible career ...
ZipRecruiter - 14 days ago
Ability to process information quickly and accurately * Ability to handle routine customer ... Excellent written, verbal and interpersonal communication skills with supervisors, peers, and ...
ZipRecruiter - 23 days ago
The Panther Group - Newport News , VA
Healthcare Call Center and Customer Service Representatives, realize your full potential with The ... Communicate in writing and verbally (in person and/or via phone) with supervisors, managers, co ...
ZipRecruiter - 9 days ago
The Customer Support Center (CSC) at the Maryland Health Connection (MHC) will provide information and assistance for individuals, families, small group employees, and brokers seeking information ...
Allegis Group - 1 day ago

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