WSFS FINANCIAL CORP Technical Customer Support Specialist I Salary in the United States
How much does a Technical Customer Support Specialist I make at companies like WSFS FINANCIAL CORP in the United States? The average salary for Technical Customer Support Specialist I at companies like WSFS FINANCIAL CORP in the United States is $64,847 as of March 26, 2024, but the range typically falls between $56,196 and $75,141. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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What does a Technical Customer Support Specialist I do at companies like WSFS FINANCIAL CORP?
Technical Customer Support Specialist I responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist I utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Customer Support Specialist I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
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Level of Education
- Technical Customer Support Specialist I Salaries with No Diploma
- Technical Customer Support Specialist I Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Specialist I Salaries with an Associate's Degree
- Technical Customer Support Specialist I Salaries with a Bachelor's Degree
- Technical Customer Support Specialist I Salaries with a Master's Degree or MBA
- Technical Customer Support Specialist I Salaries with a JD, MD, PhD or Equivalent