Build a Career You'll Love

Chat Agent Salary in the United States

How much does a Chat Agent make in the United States? The salary range for a Chat Agent job is from $20 to $25 per hour in the United States. Click on the filter to check out Chat Agent job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.

Average base salary
updated at March 26, 2024
$23
Per Hour
The average salary for a Chat Agent is $23
per Hour in the United States.
Individually reported data submitted by users of our website

HOW SHOULD YOU USE THIS DATA?

Employees: Use this as a guide for salary expectations, but be aware that responsibilities can change across companies for the same job title, so there may be differences between this data, other free site and our subscription products bought by employers.

Employers: This data could be used as reference point in your market pricing, but not the only source, due to differences across jobs locations, and sizes of companies.Consider additional sources like our Employer reported data.

Base Salary
$20
$23
Medium
$25

Highest Paying Cities for Chat Agent in the United States

Chat Agent salaries in the United States will pay differently by cities. Below following are the eight cities with the highest income for Chat Agent jobs in the United States. The city with the highest salary is San Jose. Click on the Chat Agent salary in cities you are interested in to view detailed job salary information.

States with Higher Salaries for Chat Agent

The five states where Chat Agent jobs get higher salaries in the United States are: District of Columbia, California, New Jersey, Alaska, and Massachusetts. Compared with the average salary of a Chat Agent in the United States, the state of District of Columbia with the highest job income for this job. The second and third states are California and New Jersey respectively. The high or low salary paid to Chat Agent by the US has a greater relationship with the demand for jobs and the cost of living.

How Much Do Similar Professions Get Paid in the United States?

There are some different titles for Chat Agent jobs, and the job title of Chat Agent will vary in different companies. The job title has a lot to do with the department and responsibilities, and the same job title will vary in different departments. The following list is the salary of jobs similar to Chat Agent, start to view Chat Agent-related jobs you are interested in.
Live Chat Agent
Average salary
United States
$21
per Hour
Chat Specialist
Average salary
United States
$18
per Hour
Chat Moderator
Average salary
United States
$19
per Hour
Online Chat Representative
Average salary
United States
$27
per Hour
Chat Customer Service Representative
Average salary
United States
$19
per Hour
Agent
Average salary
United States
$24
per Hour

How Much Should You Be Earning?

Get an estimated calculation of how much you should be earning and insight into your career options.

What Does a Chat Agent Do?

Since they function on the front line of customer service, it’s important that chat agents be comfortable communicating directly with customers.

December 22, 2021

The Chat Agent API provides the capabilities of programmatically running agent activities without human intervention.

December 21, 2021

In order to help customers as effectively as possible, chat agents must make an effort to remain up to date on all the products and services that their organization offers.

December 19, 2021

If chat agents receive multiple queries about the same issue, they must report the issue to the IT department in order to solve the problem as quickly as possible.

December 19, 2021

The chat to conversion rate metric means the total number of visitors converted, out of the total number of visitors who hand chatted with a live chat agent.

December 18, 2021

Most Common Benefits for Chat Agent

Social Security
Healthcare
401(k)
Pension
Disability
Time Off (days)

Frequently Asked Questions

Common questions about salaries for a Chat Agent
Get a personal salary report to know your salary based on location, education, experience, and other influence factors.
Is this information useful?
Thank you!
Since they function on the front line of customer service, it’s important that chat agents be comfortable communicating directly with customers.
Is this information useful?
Thank you!
Check the below career pages for detailed pay ranges for similar professions to Chat Agent:
Is this information useful?
Thank you!
Explore our personal salary report to know the Chat Agent market value in the United States. And find out if any places are having a higher Chat Agent salary.
Is this information useful?
Thank you!
The highest Chat Agent salary is $25, while the lowest is $20 in the United States.
Is this information useful?
Thank you!

Career Insights

What is Pay-for-Performance Compensation?
pay and salary
What is Pay-for-Performance Compensation?
What Is a Salary Grading Scale?
pay and salary
What Is a Salary Grading Scale?
The Gender Pay Gap in America in 2022
pay and salary
Understanding the Gender Pay Gap in America