How much does an Utility Complaints Investigator make in Buffalo, NY? The salary range for an Utility Complaints Investigator job is from $84,800 to $110,248 per year in Buffalo, NY. Click on the filter to check out Utility Complaints Investigator job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.
If you are a customer of an electric, telecommunications, or water service provider who filed an informal complaint with the Public Utility Commission (PUC) and you are not satisfied with the resolution, you may file a formal complaint.
December 14, 2021
The complaints are reviewed for sufficient reasonable suspicion of criminal conduct or licensure violations which need additional investigation by investigators of the unit.
December 14, 2021
Determines from the review of incoming consumer complaints whether companies are non-compliant with the regulations. Examines patterns of consumer complaints that appear to represent systematic utility problems, and informs compliance staff and BCS management of need to begin a compliance review.
December 13, 2021
This is the basic level of this job family where employees are assigned responsibility for performing work in a training status under direct supervision to build their skills in receiving, investigating and resolving public complaints regarding public utility and/or oil and gas issues.
December 04, 2021
Meet the minimum experience and training required for the job: One year as a Utility Complaints Investigator Supervisor 1.
December 04, 2021