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Utility Complaints Investigator Salary in Massachusetts

How much does an Utility Complaints Investigator make in Massachusetts? The salary range for an Utility Complaints Investigator job is from $91,286 to $120,683 per year in Massachusetts. Click on the filter to check out Utility Complaints Investigator job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.

Average base salary
updated at February 26, 2024
$108,232
Per Year
The average salary for an Utility Complaints Investigator is $108,232
per Year in Massachusetts.
Individually reported data submitted by users of our website

HOW SHOULD YOU USE THIS DATA?

Employees: Use this as a guide for salary expectations, but be aware that responsibilities can change across companies for the same job title, so there may be differences between this data, other free site and our subscription products bought by employers.

Employers: This data could be used as reference point in your market pricing, but not the only source, due to differences across jobs locations, and sizes of companies.Consider additional sources like our Employer reported data.

Base Salary
$91,286
$108,232
Medium
$120,683

Highest Paying Cities for Utility Complaints Investigator in Massachusetts

Here are the top eight that pay the highest Utility Complaints Investigator salary in MA. Due to the cost of living in different locations, the Utility Complaints Investigator salary will also be different. Boston with the highest wage for the Utility Complaints Investigator in Massachusetts has a high living wage too. Explore more salary information by clicking the city name.

States with Higher Salaries for Utility Complaints Investigator

Utility Complaints Investigator works in Massachusetts will receive the highest salary in the United States, followed by California, New Jersey. These states have more job opportunities than other places. At the same time, the competition will be fiercer too. People need to improve their competitiveness to get a job in these cities.

How Much Do Similar Professions Get Paid in Massachusetts?

The Utility Complaints Investigator jobs have a lot of different directions. And, the job title can also be quite different from in diverse companies. Some job titles may not include the Utility Complaints Investigator, while they have the Utility Complaints Investigator responsibilities. So, here are some similar jobs and their salaries. Click the link which you are interested in to explore more data.
Complaints Investigator
Average salary
United States
$96,673
per Year
Complaints Manager
Average salary
United States
$140,990
per Year
Complaints Specialist
Average salary
United States
$54,802
per Year
Complaints Handler
Average salary
United States
$31,627
per Year
Complaints Officer
Average salary
United States
$107,013
per Year
Complaints EO Manager
Average salary
United States
$109,951
per Year

How Much Should You Be Earning?

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What Does an Utility Complaints Investigator Do?

If you are a customer of an electric, telecommunications, or water service provider who filed an informal complaint with the Public Utility Commission (PUC) and you are not satisfied with the resolution, you may file a formal complaint.

December 14, 2021

The complaints are reviewed for sufficient reasonable suspicion of criminal conduct or licensure violations which need additional investigation by investigators of the unit.

December 14, 2021

Determines from the review of incoming consumer complaints whether companies are non-compliant with the regulations.  Examines patterns of consumer complaints that appear to represent systematic utility problems, and informs compliance staff and BCS management of need to begin a compliance review.

December 13, 2021

This is the basic level of this job family where employees are assigned responsibility for performing work in a training status under direct supervision to build their skills in receiving, investigating and resolving public complaints regarding public utility and/or oil and gas issues.

December 04, 2021

Meet the minimum experience and training required for the job: One year as a Utility Complaints Investigator Supervisor 1.

December 04, 2021

Most Common Benefits for Utility Complaints Investigator

Social Security
Healthcare
401(k)
Pension
Disability
Time Off (days)

Frequently Asked Questions

Common questions about salaries for an Utility Complaints Investigator
Get a personal salary report to know Which factors can influence Utility Complaints Investigator salary.
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If you are a customer of an electric, telecommunications, or water service provider who filed an informal complaint with the Public Utility Commission (PUC) and you are not satisfied with the resolution, you may file a formal complaint.
Is this information useful?
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Hyde Park pays the highest Utility Complaints Investigator wage. Get personal salary report to explore more salary information in different cities.
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The Utility Complaints Investigator salary range is $91,286 to $120,683 in MA.
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