CAD Support Technician II provides computer-aided design (CAD) support. Creates preliminary drafting files from notes or sketches, assists engineers and designers with the completion of drawings, and executes basic CAD file modification. Being a CAD Support Technician II communicates with engineers and designers to aid in the completion of projects. Helps transform initial rough product designs into working documents using CAD software. Additionally, CAD Support Technician II maintains deadlines, goals, and production standards set by the department. Requires a high school diploma or equivalent. Typically reports to a supervisor. The CAD Support Technician II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a CAD Support Technician II typically requires 1-3 years of related experience.
Aircraft Support Engineer II performs engineering tasks involving changes or alterations to designs or specifications of aircraft parts, modules, or systems to ensure calibration and safety. Routinely inspects aircraft components and recommends replacements, repairs, or modifications to facilitate optimal and reliable functionality. Being an Aircraft Support Engineer II maintains accurate records of services and procedures performed and documents and reports issues, malfunctions, and unusual wear or damage of parts. Analyzes and investigates aircraft issues or project requirements to determine repairability and ensure conformance and calibration when developing solutions. Additionally, Aircraft Support Engineer II evaluates aircraft data to design engineering modification proposals and prepares technical documents, reports, drawings, or models to provide to management and support other functions. Follows guidelines to ensure compliance with aviation regulations and safety standards. Requires a bachelor's degree. Typically reports to a manager. The Aircraft Support Engineer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Aircraft Support Engineer II typically requires 2-4 years of related experience.
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Chat Support Representative II responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a Chat Support Representative II ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, Chat Support Representative II typically reports to a supervisor or manager. The Chat Support Representative II works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Chat Support Representative II typically requires 3-5 years of related experience.