CAD Support Technician IV provides computer-aided design (CAD) support. Creates drafting files from notes or sketches, assists engineers and designers with the completion of drawings, and executes CAD file modification. Being a CAD Support Technician IV collaborates with engineers, designers, and drafters to understand the requirements of the initial designs. Transforms initial rough product designs into working documents using CAD software. Additionally, CAD Support Technician IV reviews engineering drawings and designs to ensure adherence to established specifications and standards. Collaborates with design originators to resolve discrepancies between original drawings and final CAD designs. Maintains deadlines, goals, and production standards set by the department. Requires a high school diploma or equivalent. Typically reports to a supervisor. The CAD Support Technician IV independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a CAD Support Technician IV typically requires 5-7 years of related experience.
Aircraft Support Engineer IV performs engineering tasks involving changes or alterations to designs or specifications of aircraft parts, modules, or systems to ensure calibration and safety. Routinely inspects aircraft components and recommends replacements, repairs, or modifications to facilitate optimal and reliable functionality. Being an Aircraft Support Engineer IV maintains accurate records of services and procedures performed and documents and reports issues, malfunctions, and unusual wear or damage of parts. Analyzes and investigates aircraft issues or project requirements to determine repairability and ensure conformance and calibration when developing solutions. Additionally, Aircraft Support Engineer IV evaluates aircraft data to design engineering modification proposals and prepares technical documents, reports, drawings, or models to provide to management and support other functions. Follows guidelines to ensure compliance with aviation regulations and safety standards. Requires a bachelor's degree. Typically reports to a manager. The Aircraft Support Engineer IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be an Aircraft Support Engineer IV typically requires 7+ years of related experience.
Laboratory Support Technician IV provides routine technical support for laboratory operations. Assembles, configures, and maintains equipment for use in tests and experiments. Being a Laboratory Support Technician IV is responsible for cleaning, disinfecting, and maintaining cleanrooms and equipment. Operates equipment, prepares chemical solutions, and performs analytical tests as assigned. Additionally, Laboratory Support Technician IV records test results and maintains records as instructed. Complies with all safety and operational procedures and policies. Typically requires an associate degree. Typically reports to a supervisor. The Laboratory Support Technician IV independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Laboratory Support Technician IV typically requires 5-7 years of related experience.
Technical Customer Support Specialist IV responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist IV utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist IV records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Technical Customer Support Specialist IV typically requires 7+ years of related experience.
The Mechanical Support Technician IV gathers data and project requirements to help prepare proposals, cost estimates, and develop specifications for new parts or prototypes. Assists mechanical engineers in the planning, testing, and maintenance of mechanical components, equipment, and machinery. Being a Mechanical Support Technician IV installs, calibrates, tests, and repairs mechanical components and engineering solutions. Conducts clerical research tasks and summarizes and reports findings to support research and development of new technologies or processes. In addition, Mechanical Support Technician IV fabricates, modifies, and assembles new or existing mechanical components. Requires a high school diploma. Typically reports to a supervisor. Being a Mechanical Support Technician IV independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Working as a Mechanical Support Technician IV typically requires 5-7 years of related experience.