Complaint Handling Specialist Salary in Houston, TX

Product Complaint Specialist IV - Average Salary $131,829

Product Complaint Specialist IV manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Being a Product Complaint Specialist IV assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Additionally, Product Complaint Specialist IV maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. The Product Complaint Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Product Complaint Specialist IV typically requires 7+ years of related experience.

Product Complaint Specialist I - Average Salary $68,191

Product Complaint Specialist I manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Being a Product Complaint Specialist I assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Additionally, Product Complaint Specialist I maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. The Product Complaint Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Product Complaint Specialist I typically requires 0-2 years of related experience.

Product Complaint Specialist II - Average Salary $80,431

Product Complaint Specialist II manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Being a Product Complaint Specialist II assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Additionally, Product Complaint Specialist II maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. The Product Complaint Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Product Complaint Specialist II typically requires 2-4 years of related experience.

Product Complaint Specialist III - Average Salary $99,690

Product Complaint Specialist III manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Being a Product Complaint Specialist III assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Additionally, Product Complaint Specialist III maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. The Product Complaint Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Product Complaint Specialist III typically requires 4-7 years of related experience.

Product Complaint Analyst IV - Average Salary $131,900

The Product Complaint Analyst IV communicates with the complainant to gather the needed information for the investigation. Manages the intake, triage, investigation, and reporting of product complaints. Being a Product Complaint Analyst IV analyzes data and provides recommendations and solutions based on the investigation's findings. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. In addition, Product Complaint Analyst IV maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Being a Product Complaint Analyst IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Product Complaint Analyst IV typically requires 7+ years of related experience.