How Much Does a Customer Service make?

Customer Service made a median salary around $47,718 in December, 2024. The best-paid 25 percent made $54,204 probably that year, while the lowest-paid 25 percent made around $42,829. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out Customer Service jobs in Honolulu, Hawaii

Customer Service Representative - LIH

Signature Flight Support Corporation - LIHUE, HI

Customer Service Representative - LIH

Signature Flight Support Corporation - Lihue, HI

Customer Service Advocate I

Pyramid Consulting, Inc - Honolulu, HI

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Best-Paying Cities for Customer Service

The metropolitan areas that pay the highest salary in the Customer Service profession are Aiea , Camp H M Smith , Ewa Beach , Fort Shafter , Honolulu .
Aiea, HI $47,718
Camp H M Smith, HI $47,718
Ewa Beach, HI $47,718
Fort Shafter, HI $47,718
Honolulu, HI $47,718

Best-Paying States for Customer Service

The states and districts that pay Customer Service the highest salary are District of Columbia (around $51,068) , California (around $50,609) , New Jersey (around $50,288) , Alaska (around $49,967) , and Massachusetts (around $49,921) .
District of Columbia $51,068
California $50,609
New Jersey $50,288
Alaska $49,967
Massachusetts $49,921

What is the Career Path of Customer Service?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Service, the upper level is Customer Service Representative III , and then progresses to Customer Service Manager

Frequently Asked Questions for Customer Service

Q: What is the salary range of Customer Service in Honolulu, HI?
A: In 2024 , the lowest-paid Customer Service in Honolulu, HI earned an average annual salary of $42,829 , while the highest-paid made $54,204.
Q: What is the salary for a Customer Service in California?
A: Customer Service employed in California earned an average salary of $50,609 in 2024.

Average Customer Service Pay vs. Other Jobs

Customer Service earned an average salary of $47,718 in 2024. Other jobs related to Customer Service earned the following average salary in December, 2024. Customer Service Supervisor made $81,027 , Customer Service Director made $185,619 , Annuities Customer Service Supervisor and Customer Service Manager made $86,674 and $106,378 respectively .

Relevant Jobs of Customer Service

Customer Service Supervisor - Average Salary $81,027
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
Customer Service Director - Average Salary $185,619
Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.
Annuities Customer Service Supervisor - Average Salary $86,674
Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor.
Customer Service Manager - Average Salary $106,378
Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience.