Customer Service Tech Salary in the United States
How Much Does a Customer Service Tech make?
Customer Service Tech made a median salary around $52,926 in May, 2025.
The best-paid 25 percent made $59,851 probably that year, while the lowest-paid 25 percent made around $47,751.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Customer Service Tech
jobs in
Ashburn, Virginia
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Best-Paying Cities for Customer Service Tech
The metropolitan areas that pay the highest salary in the Customer Service Tech profession are San Jose
, San Francisco
, Oakland
, New York
, Queens Village
.
| San Jose, CA | $66,755 |
| San Francisco, CA | $66,099 |
| Oakland, CA | $64,633 |
| New York, NY | $61,336 |
| Queens Village, NY | $60,939 |
Best-Paying States for Customer Service Tech
The states and districts that pay Customer Service Tech the highest salary are District of Columbia (around $58,599)
, California (around $58,377)
, Massachusetts (around $57,599)
, Washington (around $57,387)
, and New Jersey (around $57,366)
.
| District of Columbia | $58,599 |
| California | $58,377 |
| Massachusetts | $57,599 |
| Washington | $57,387 |
| New Jersey | $57,366 |
What is the Career Path of Customer Service Tech?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Tech, the upper level is
Customer Service Representative IV
, and then progresses to Customer Service Manager
Besides, Customer Service Tech can also turn to other related jobs, including
Customer Service/ Tech Support Agent
,
Service Tech
,
Customer Service Supervisor
and
Line Service Tech
.
Frequently Asked Questions for Customer Service Tech
Q:
What is the salary range of Customer Service Tech?
A:
In 2025
, the lowest-paid Customer Service Tech earned an average annual salary of $47,751
, while the highest-paid made $59,851.
Q:
What is the salary for a Customer Service Tech in California?
A:
Customer Service Tech employed in California earned an average salary of $58,377 in 2025.
Average Customer Service Tech Pay vs. Other Jobs
Customer Service Tech earned an average salary of $52,926 in 2025.
Other jobs related to Customer Service Tech earned the following average salary in May, 2025.
Customer Service/ Tech Support Agent
made $40,608
,
Service Tech
made $58,157
,
Customer Service Supervisor
and
Line Service Tech
made $75,069
and $37,875 respectively
.
Relevant Jobs of Customer Service Tech
There is currently no job description for Customer Service/ Tech Support Agent, be the first to
submit
the job responsibilities for Customer Service/ Tech Support Agent.
There is currently no job description for Service Tech, be the first to
submit
the job responsibilities for Service Tech.
Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
A Line Service Tech is responsible for providing ground support to aircraft, including fueling, towing, and marshaling. They also perform routine maintenance on ground support equipment and facilities, such as fuel trucks and hangars. Additionally, Line Service Techs may assist with customer service duties, such as greeting and assisting passengers and pilots, and ensuring a safe and efficient operation on the ground. This role requires strong attention to detail, the ability to work in a fast-paced environment, and a commitment to safety and customer service.
There is currently no job description for Environmental Service Tech, be the first to
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the job responsibilities for Environmental Service Tech.