Direct Customer Service Salary in Springfield, MA
How Much Does a Direct Customer Service make?
Direct Customer Service made a median salary around $47,856 in December, 2024.
The best-paid 25 percent made $54,360 probably that year, while the lowest-paid 25 percent made around $42,953.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Direct Customer Service
jobs in
Springfield, Massachusetts
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Best-Paying Cities for Direct Customer Service
The metropolitan areas that pay the highest salary in the Direct Customer Service profession are Hyde Park
, Allston
, Arlington
, Arlington Heights
, Auburndale
.
| Hyde Park, MA | $51,435 |
| Allston, MA | $51,435 |
| Arlington, MA | $51,435 |
| Arlington Heights, MA | $51,435 |
| Auburndale, MA | $51,435 |
Best-Paying States for Direct Customer Service
The states and districts that pay Direct Customer Service the highest salary are District of Columbia (around $51,068)
, California (around $50,609)
, New Jersey (around $50,288)
, Alaska (around $49,967)
, and Massachusetts (around $49,921)
.
| District of Columbia | $51,068 |
| California | $50,609 |
| New Jersey | $50,288 |
| Alaska | $49,967 |
| Massachusetts | $49,921 |
What is the Career Path of Direct Customer Service?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Direct Customer Service, the upper level is
Customer Service Representative III
, and then progresses to Customer Service Manager
Besides, Direct Customer Service can also turn to other related jobs, including
Direct Customer Service Agent
,
Direct Customer Service Manager
,
Customer Service Supervisor
and
Direct Service Provider
.
Frequently Asked Questions for Direct Customer Service
Q:
What is the salary range of Direct Customer Service in Springfield, MA?
A:
In 2024
, the lowest-paid Direct Customer Service in Springfield, MA earned an average annual salary of $42,953
, while the highest-paid made $54,360.
Q:
What is the salary for a Direct Customer Service in California?
A:
Direct Customer Service employed in California earned an average salary of $50,609 in 2024.
Average Direct Customer Service Pay vs. Other Jobs
Direct Customer Service earned an average salary of $47,856 in 2024.
Other jobs related to Direct Customer Service earned the following average salary in December, 2024.
Direct Customer Service Agent
made $41,403
,
Direct Customer Service Manager
made $107,799
,
Customer Service Supervisor
and
Direct Service Provider
made $81,261
and $36,888 respectively
.
Relevant Jobs of Direct Customer Service
There is currently no job description for Direct Customer Service Agent, be the first to
submit
the job responsibilities for Direct Customer Service Agent.
There is currently no job description for Direct Customer Service Manager, be the first to
submit
the job responsibilities for Direct Customer Service Manager.
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
There is currently no job description for Direct Service Provider, be the first to
submit
the job responsibilities for Direct Service Provider.
There is currently no job description for Direct Service Professional, be the first to
submit
the job responsibilities for Direct Service Professional.