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Lead Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Lead Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Lead Dispatcher requires a high school diploma. Typically reports to a supervisor. The Lead Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Lead Dispatcher typically requires 3-5 years of related experience.
Dispatcher II coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher II records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher II requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher II typically requires 1-3 years of related experience.
Dispatcher I coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher I records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher I requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
The Dispatcher, Sr. maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Being a Dispatcher, Sr. ensures drivers are compliant with all DOT, state, local, and company regulations. Records driver assignments, delivery time, and other transportation data in a computer database to track metrics. In addition, Dispatcher, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Dispatcher, Sr. work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Dispatcher, Sr. typically requires 0-2 years of related experience.