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The Consumer Insights Supervisor monitors projects and initial results analysis to provide insights. Supervises customer market research projects and data analysis. Being a Consumer Insights Supervisor utilizes a variety of methods including focus groups, surveys, competitor and industry research to produce useful customer insight data and make recommendations to stakeholders. Ensures the quality and accuracy of studies, surveys, and other research. In addition, Consumer Insights Supervisor requires a bachelor's degree. Typically reports to a manager. The Consumer Insights Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Consumer Insights Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
The Head of Data Science provides the organization with data insights, analytics, and tools to achieve business goals, foster innovation, and promote data-driven decision-making. Develops and executes the data science vision, strategy, and capacity to support organizational long-term, short-term, and mission-critical goals. Being a Head of Data Science research and incorporates emerging technologies and methods to continuously improve analytic capabilities and enhance capacity to provide valuable results. Engages stakeholders and champions the design and development of data science initiatives. In addition, Head of Data Science builds team capability with mentoring, coaching, and professional development. Possesses a deep and broad knowledge of data science, analytical concepts and methods, and business operations. Typically requires a master's degree in computer science, mathematics, engineering, or related area . Typically reports to top management. The Head of Data Science manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head.
The Vice President of Consumer Insights establishes processes using data science tools and methodologies to synthesize information from different quantitative and qualitative data sources. Develops strategies and tactics and leads overall customer/consumer insights projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing actions. Being a Vice President of Consumer Insights analyzes marketing program results to interpret the effectiveness of tactics. Leads the creation and deployment of customer insights research methods, including focus groups, interviews, and surveys that yield data required for developing insights. In addition, Vice President of Consumer Insights builds and develops team technical skills and capability to translate research findings into actionable strategic insights. May require a master's degree or equivalent. Typically reports to top management. The Vice President of Consumer Insights manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Working as a Vice President of Consumer Insights typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function.
Consumer Loan Collection Supervisor II supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. Being a Consumer Loan Collection Supervisor II may require a bachelor's degree. Typically reports to a manager. The Consumer Loan Collection Supervisor II supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Consumer Loan Collection Supervisor II typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.