Guest Services Associate I Salary in Maine

Guest Services Associate - Average Salary $44,533

There is currently no job description for Guest Services Associate, be the first to submit the job responsibilities for Guest Services Associate.

Guest Reception Associate - Average Salary $31,200

The Guest Reception Associate answers questions about the facility's policies and services. Interacts with the customer to ensure that the check-in and check-out is carried out efficiently. Being a Guest Reception Associate issues invoices and collects room fees. Makes advance reservations and handles special requests. In addition, Guest Reception Associate performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. May require a high school diploma or its equivalent. Typically reports to a supervisor or manager. Being a Guest Reception Associate possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.

Guest Services Night Auditor - Average Salary $31,700

The Guest Services Night Auditor reconciles all hotel cashier transactions, ensures the accuracy of folio billing, posts revenue to appropriate accounts, and compiles various management reports. Oversees and coordinates front office operations during the hotel overnight shift. Being a Guest Services Night Auditor may require an associate's degree. Checks guests in and out, answers front desk telephone and resolves guest service and billing issues as needed. In addition, Guest Services Night Auditor typically reports to a manager or head of a unit/department. Being a Guest Services Night Auditor works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as a Guest Services Night Auditor typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.

Front Desk Guest Services Associate - Average Salary $31,370

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Guest Reception Senior Associate - Average Salary $39,900

The Guest Reception Senior Associate answers questions about the facility's policies and services. Interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Being a Guest Reception Senior Associate issues invoices and collects room fees. Makes advance reservations and handles special requests. In addition, Guest Reception Senior Associate handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Guest Reception Senior Associate works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Guest Reception Senior Associate typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.