How Much Does a Help Desk Supervisor II make?

Help Desk Supervisor II made a median salary around $87,000 in December, 2024. The best-paid 25 percent made $97,872 probably that year, while the lowest-paid 25 percent made around $78,280. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Best-Paying Cities for Help Desk Supervisor II

The metropolitan areas that pay the highest salary in the Help Desk Supervisor II profession are Adams , Athena , Cove , Elgin , Imbler .
Adams, OR $91,432
Athena, OR $91,432
Cove, OR $91,432
Elgin, OR $91,432
Imbler, OR $91,432

Best-Paying States for Help Desk Supervisor II

The states and districts that pay Help Desk Supervisor II the highest salary are District of Columbia (around $96,734) , California (around $95,865) , New Jersey (around $95,256) , Alaska (around $94,648) , and Massachusetts (around $94,561) .
District of Columbia $96,734
California $95,865
New Jersey $95,256
Alaska $94,648
Massachusetts $94,561

What is the Career Path of Help Desk Supervisor II?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Help Desk Supervisor II, the upper level is Help Desk Senior Supervisor , and then progresses to Help Desk Manager
Besides, Help Desk Supervisor II can also turn to other related jobs, including Help Desk Technician II , Help Desk Operations Supervisor II , IT/IS Help Desk Supervisor II and User Support Help Desk Supervisor II .

Frequently Asked Questions for Help Desk Supervisor II

Q: What is the salary range of Help Desk Supervisor II in Eugene, OR?
A: In 2024 , the lowest-paid Help Desk Supervisor II in Eugene, OR earned an average annual salary of $78,280 , while the highest-paid made $97,872.
Q: What is the salary for a Help Desk Supervisor II in California?
A: Help Desk Supervisor II employed in California earned an average salary of $95,865 in 2024.

Average Help Desk Supervisor II Pay vs. Other Jobs

Help Desk Supervisor II earned an average salary of $87,000 in 2024. Other jobs related to Help Desk Supervisor II earned the following average salary in December, 2024. Help Desk Technician II made $59,000 , Help Desk Operations Supervisor II made $68,825 , IT/IS Help Desk Supervisor II and User Support Help Desk Supervisor II made $87,000 and $87,000 respectively .

Relevant Jobs of Help Desk Supervisor II

Help Desk Technician II - Average Salary $59,000
The Help Desk Technician II identifies, researches and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Technician II documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician II may coordinate with other teams or departments to resolve user problems. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Technician II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Help Desk Technician II typically requires 1-3 years of related experience.
Help Desk Operations Supervisor II - Average Salary $68,825
There is currently no job description for Help Desk Operations Supervisor II, be the first to submit the job responsibilities for Help Desk Operations Supervisor II.
IT/IS Help Desk Supervisor II - Average Salary $87,000
There is currently no job description for IT/IS Help Desk Supervisor II, be the first to submit the job responsibilities for IT/IS Help Desk Supervisor II.
User Support Help Desk Supervisor II - Average Salary $87,000
There is currently no job description for User Support Help Desk Supervisor II, be the first to submit the job responsibilities for User Support Help Desk Supervisor II.
Help Desk User Support II - Average Salary $58,963
The Help Desk User Support II troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Responds to end-user requests for technical assistance by phone, email, or ticketing system. Being a Help Desk User Support II utilizes product information or solution database to research, troubleshoot, and deliver solutions. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. In addition, Help Desk User Support II advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. Being a Help Desk User Support II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Help Desk User Support II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.