How Much Does a Helpdesk Agent make?

Helpdesk Agent made a median salary around $59,276 in December, 2024. The best-paid 25 percent made $66,162 probably that year, while the lowest-paid 25 percent made around $53,640. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Best-Paying Cities for Helpdesk Agent

The metropolitan areas that pay the highest salary in the Helpdesk Agent profession are Matamoras , Newtown , Fairless Hills , Langhorne , Washington Crossing .
Matamoras, PA $67,294
Newtown, PA $64,503
Fairless Hills, PA $64,503
Langhorne, PA $64,503
Washington Crossing, PA $64,503

Best-Paying States for Helpdesk Agent

The states and districts that pay Helpdesk Agent the highest salary are District of Columbia (around $66,106) , California (around $65,512) , New Jersey (around $65,097) , Alaska (around $64,681) , and Massachusetts (around $64,622) .
District of Columbia $66,106
California $65,512
New Jersey $65,097
Alaska $64,681
Massachusetts $64,622

What is the Career Path of Helpdesk Agent?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Helpdesk Agent, the upper level is Help Desk Support Specialist III , and then progresses to Help Desk Manager
Besides, Helpdesk Agent can also turn to other related jobs, including Helpdesk , Helpdesk Coordinator , Helpdesk Manager and Helpdesk Supervisor .

Frequently Asked Questions for Helpdesk Agent

Q: What is the salary range of Helpdesk Agent in Pennsylvania?
A: In 2024 , the lowest-paid Helpdesk Agent in Pennsylvania earned an average annual salary of $53,640 , while the highest-paid made $66,162.
Q: What is the salary for a Helpdesk Agent in California?
A: Helpdesk Agent employed in California earned an average salary of $65,512 in 2024.

Average Helpdesk Agent Pay vs. Other Jobs

Helpdesk Agent earned an average salary of $59,276 in 2024. Other jobs related to Helpdesk Agent earned the following average salary in December, 2024. Helpdesk made $59,276 , Helpdesk Coordinator made $67,563 , Helpdesk Manager and Helpdesk Supervisor made $115,205 and $85,294 respectively .

Relevant Jobs of Helpdesk Agent

Helpdesk - Average Salary $59,276
There is currently no job description for Helpdesk, be the first to submit the job responsibilities for Helpdesk.
Helpdesk Coordinator - Average Salary $67,563
There is currently no job description for Helpdesk Coordinator, be the first to submit the job responsibilities for Helpdesk Coordinator.
Helpdesk Manager - Average Salary $115,205
There is currently no job description for Helpdesk Manager, be the first to submit the job responsibilities for Helpdesk Manager.
Helpdesk Supervisor - Average Salary $85,294
There is currently no job description for Helpdesk Supervisor, be the first to submit the job responsibilities for Helpdesk Supervisor.
Helpdesk Tech - Average Salary $45,091
There is currently no job description for Helpdesk Tech, be the first to submit the job responsibilities for Helpdesk Tech.