How Much Does a Helpdesk Associate make?

Helpdesk Associate made a median salary around $64,768 in December, 2024. The best-paid 25 percent made $72,161 probably that year, while the lowest-paid 25 percent made around $58,704. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Best-Paying Cities for Helpdesk Associate

The metropolitan areas that pay the highest salary in the Helpdesk Associate profession are Benkelman , Haigler , Max , Palisade , Parks .
Benkelman, NE $67,862
Haigler, NE $67,862
Max, NE $67,862
Palisade, NE $67,862
Parks, NE $67,862

Best-Paying States for Helpdesk Associate

The states and districts that pay Helpdesk Associate the highest salary are District of Columbia (around $76,525) , California (around $75,838) , New Jersey (around $75,357) , Alaska (around $74,875) , and Massachusetts (around $74,806) .
District of Columbia $76,525
California $75,838
New Jersey $75,357
Alaska $74,875
Massachusetts $74,806

What is the Career Path of Helpdesk Associate?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Helpdesk Associate, the upper level is Help Desk Support Specialist IV , and then progresses to Help Desk Manager
Besides, Helpdesk Associate can also turn to other related jobs, including IT Helpdesk Associate , PC Helpdesk Technician II , PC Helpdesk Technician III and PC Helpdesk Technician I .

Frequently Asked Questions for Helpdesk Associate

Q: What is the salary range of Helpdesk Associate in Nebraska?
A: In 2024 , the lowest-paid Helpdesk Associate in Nebraska earned an average annual salary of $58,704 , while the highest-paid made $72,161.
Q: What is the salary for a Helpdesk Associate in California?
A: Helpdesk Associate employed in California earned an average salary of $75,838 in 2024.

Average Helpdesk Associate Pay vs. Other Jobs

Helpdesk Associate earned an average salary of $64,768 in 2024. Other jobs related to Helpdesk Associate earned the following average salary in December, 2024. IT Helpdesk Associate made $55,950 , PC Helpdesk Technician II made $57,290 , PC Helpdesk Technician III and PC Helpdesk Technician I made $65,390 and $46,690 respectively .

Relevant Jobs of Helpdesk Associate

IT Helpdesk Associate - Average Salary $55,950
There is currently no job description for IT Helpdesk Associate, be the first to submit the job responsibilities for IT Helpdesk Associate.
PC Helpdesk Technician II - Average Salary $57,290
The PC Helpdesk Technician II resolves internal user problems and ensures correct operation of personal computers. Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician II may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician II may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. Being a PC Helpdesk Technician II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a PC Helpdesk Technician II typically requires 1-3 years of related experience.
PC Helpdesk Technician III - Average Salary $65,390
The PC Helpdesk Technician III resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician III may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician III may require an associate degree or its equivalent. Typically reports to a supervisor or manager. Being a PC Helpdesk Technician III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a PC Helpdesk Technician III typically requires 3-5 years of related experience.
PC Helpdesk Technician I - Average Salary $46,690
The PC Helpdesk Technician I resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician I may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician I may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. Being a PC Helpdesk Technician I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
Helpdesk - Average Salary $55,950
There is currently no job description for Helpdesk, be the first to submit the job responsibilities for Helpdesk.