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HR Operations Director leads the design, implementation, and administration of operational processes used to deliver HR programs and projects. Collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Being an HR Operations Director develops scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. Oversees employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered. Additionally, HR Operations Director evaluates, selects, and manages HR process outsourcing vendors and contracts. Requires a bachelor's degree. Typically reports to senior management. The HR Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an HR Operations Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.
The HR Metrics Director leads quantitative analysis activities and the creation of predictive models used for enhancing forecasting accuracy and improving workforce decision making. Directs and develops analytical processes using workforce metrics and labor market data to optimize human resource capacity planning, support a workforce planning strategy, and maximize labor utilization rates. Develops efficient data collection methods and processes. In addition, HR Metrics Director may require a master's degree or equivalent. Typically reports to senior management.
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