How Much Does a Manager of Customer Success make?

Manager of Customer Success made a median salary around $124,235 in December, 2024. The best-paid 25 percent made $147,028 probably that year, while the lowest-paid 25 percent made around $105,643. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
25% $105,643 10% $88,716 90% $167,781 75% $147,028 $124,235 50%(Median)
Check out Manager of Customer Success jobs in Fort Worth, Texas

Director of Customer Success

Confidential - Houston, TX

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Best-Paying Cities for Manager of Customer Success

The metropolitan areas that pay the highest salary in the Manager of Customer Success profession are Bellaire , Houston , Galena Park , Alief , South Houston .
Bellaire, TX $127,934
Houston, TX $127,934
Galena Park, TX $127,806
Alief, TX $127,806
South Houston, TX $127,679

Best-Paying States for Manager of Customer Success

The states and districts that pay Manager of Customer Success the highest salary are District of Columbia (around $141,965) , California (around $140,689) , New Jersey (around $139,796) , Alaska (around $138,903) , and Massachusetts (around $138,776) .
District of Columbia $141,965
California $140,689
New Jersey $139,796
Alaska $138,903
Massachusetts $138,776

What is the Career Path of Manager of Customer Success?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Manager of Customer Success, the upper level is Customer Success Director , and then progresses to Head of Customer Success
Besides, Manager of Customer Success can also turn to other related jobs, including Customer Success Manager , Customer Success Coordinator , Customer Success/Onboarding Manager and Senior Customer Success Manager .

Frequently Asked Questions for Manager of Customer Success

Q: What is the salary range of Manager of Customer Success in Fort Worth, TX?
A: In 2024 , the lowest-paid Manager of Customer Success in Fort Worth, TX earned an average annual salary of $105,643 , while the highest-paid made $147,028.
Q: What is the salary for a Manager of Customer Success in California?
A: Manager of Customer Success employed in California earned an average salary of $140,689 in 2024.

Average Manager of Customer Success Pay vs. Other Jobs

Manager of Customer Success earned an average salary of $124,235 in 2024. Other jobs related to Manager of Customer Success earned the following average salary in December, 2024. Customer Success Manager made $122,559 , Customer Success Coordinator made $53,520 , Customer Success/Onboarding Manager and Senior Customer Success Manager made $122,600 and $123,908 respectively .

Relevant Jobs of Manager of Customer Success

Customer Success Manager - Average Salary $122,559
Customer Success Manager directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Being a Customer Success Manager ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Collects and responds to feedback with focused support for identified customer needs and challenges. Additionally, Customer Success Manager builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Success Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Success Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Customer Success Coordinator - Average Salary $53,520
Customer Success Coordinator supports customer success team and initiatives to provide guidance and knowledge resources to customers that will facilitate the achievement of their business objectives using the organization's products and services. Assists with onboarding processes, distribution of product knowledge materials, and tools. Being a Customer Success Coordinator coordinates with internal teams to facilitate resources and training needed by customers. Administers issue tracking processes and compiles customer feedback. Additionally, Customer Success Coordinator prepares reporting and exhibits reflecting customer health and status. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Customer Success Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Success Coordinator typically requires 1-3 years of related experience.
Customer Success/Onboarding Manager - Average Salary $122,600
The Customer Success/Onboarding Manager implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Being a Customer Success/Onboarding Manager collects and responds to feedback with focused support for identified customer needs and challenges. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. In addition, Customer Success/Onboarding Manager builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Success/Onboarding Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Customer Success/Onboarding Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Senior Customer Success Manager - Average Salary $123,908
There is currently no job description for Senior Customer Success Manager, be the first to submit the job responsibilities for Senior Customer Success Manager.
Customer Success Program Manager - Average Salary $91,042
There is currently no job description for Customer Success Program Manager, be the first to submit the job responsibilities for Customer Success Program Manager.