How Much Does a Member Services Rep make?

Member Services Rep made a median salary around $38,412 in December, 2024. The best-paid 25 percent made $42,961 probably that year, while the lowest-paid 25 percent made around $35,345. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out Member Services Rep jobs in Maine

Member Services Representative

Planet Fitness Inc. - Rockland, ME

Environmental Services Team Member-Housekeeping

Maine Medical Center - Damariscotta, ME

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Best-Paying Cities for Member Services Rep

The metropolitan areas that pay the highest salary in the Member Services Rep profession are Eliot , Kittery , Kittery Point , York , York Beach .
Eliot, ME $41,057
Kittery, ME $41,057
Kittery Point, ME $41,057
York, ME $41,057
York Beach, ME $41,057

Best-Paying States for Member Services Rep

The states and districts that pay Member Services Rep the highest salary are District of Columbia (around $43,939) , California (around $43,544) , New Jersey (around $43,268) , Alaska (around $42,991) , and Massachusetts (around $42,952) .
District of Columbia $43,939
California $43,544
New Jersey $43,268
Alaska $42,991
Massachusetts $42,952

What is the Career Path of Member Services Rep?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Member Services Rep, the first career path typically starts with a Managed Care Coordinator position , and then progresses to Managed Care Supervisor.

Additionally, the second career path typically starts with a Member Services Representative, Sr. position , and then progresses to Member Services Manager.

Besides, Member Services Rep can also turn to other related jobs, including Overnight Member Services Rep Custodian , Member Service Rep , Member Services Director and Member Services Manager .

Frequently Asked Questions for Member Services Rep

Q: What is the salary range of Member Services Rep in Maine?
A: In 2024 , the lowest-paid Member Services Rep in Maine earned an average annual salary of $35,345 , while the highest-paid made $42,961.
Q: What is the salary for a Member Services Rep in California?
A: Member Services Rep employed in California earned an average salary of $43,544 in 2024.

Average Member Services Rep Pay vs. Other Jobs

Member Services Rep earned an average salary of $38,412 in 2024. Other jobs related to Member Services Rep earned the following average salary in December, 2024. Overnight Member Services Rep Custodian made $38,412 , Member Service Rep made $37,406 , Member Services Director and Member Services Manager made $135,063 and $92,521 respectively .

Relevant Jobs of Member Services Rep

Overnight Member Services Rep Custodian - Average Salary $38,412
There is currently no job description for Overnight Member Services Rep Custodian, be the first to submit the job responsibilities for Overnight Member Services Rep Custodian.
Member Service Rep - Average Salary $37,406
There is currently no job description for Member Service Rep, be the first to submit the job responsibilities for Member Service Rep.
Member Services Director - Average Salary $135,063
Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience.
Member Services Manager - Average Salary $92,521
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
Member Services Supervisor - Average Salary $65,077
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor.