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Office Manager oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an Office Manager typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Office Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Central Office Equipment Technician installs, repairs and maintains office machinery and equipment. Performs preventative maintenance, replaces parts , and updates software. Being a Central Office Equipment Technician documents maintenance and service cycles of the office devices. Requires a high school diploma or its equivalent. Additionally, Central Office Equipment Technician may be required to complete an apprenticeship and/or formal training in area of specialty. Typically reports to a supervisor or manager. The Central Office Equipment Technician may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.
Office Manager, Senior oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an Office Manager, Senior typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Manager, Senior coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager, Senior manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Office Manager, Senior typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Business Office Supervisor- Healthcare supervises day to day activities of a hospital's business office such as admitting and registration, patient billing and collection, third-party payer relations, and/or preparation of insurance claims. Effectively educates patients, families, insurance and medical personnel concerning department policies and procedures. Being a Business Office Supervisor- Healthcare ensure a high degree of patient satisfaction through efficient processing of transactions. Requires a high school diploma or its equivalent. Additionally, Business Office Supervisor- Healthcare typically reports to a manager. The Business Office Supervisor- Healthcare supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Business Office Supervisor- Healthcare typically requires 3 years experience in the related area as an individual contributor.