The office support staff is responsible for providing administrative and clerical support to ensure the smooth and efficient operation of the office. This may include tasks such as answering phones, managing correspondence, organizing and maintaining files, scheduling appointments, and assisting with various office projects. They may also be responsible for greeting visitors, ordering office supplies, and coordinating office events. The office support staff plays a crucial role in maintaining a productive and organized work environment for the entire office.
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The Chief of Staff, Office of the Chairman organizes and prioritizes critical issues and required information for the executive to facilitate efficient decision making. Plans and directs all administrative, financial, and operational activities for the organization's President, CEO or other executive. Being a Chief of Staff, Office of the Chairman provides oversight and guidance to projects of high importance. Acts as a point of contact or gatekeeper between top management and other stakeholders. In addition, Chief of Staff, Office of the Chairman may act as an advisor to the chief executive. May be responsible for the management of executive support staff. Requires a bachelor's degree. Typically reports to CEO or executive. The Chief of Staff, Office of the Chairman manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. Working as a Chief of Staff, Office of the Chairman typically requires 8+ years of managerial experience.
Office Manager oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an Office Manager typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Office Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.