Patient Transporter transports patients to and from their inpatient beds and other areas like therapy, surgery or radiology. Other responsibilities include retrieving medical records, lab results, supplies and medications. Being a Patient Transporter may require a high school diploma or its equivalent. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Additionally, Patient Transporter typically reports to a supervisor. The Patient Transporter may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.
Patient Navigator supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Being a Patient Navigator identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, child care, translation, and other needed services. Additionally, Patient Navigator tracks and documents metrics and outcomes. RN is not required but experience in healthcare or social services support is typical. May require an associate degree or equivalent. Typically reports to a manager or head of a unit/department. The Patient Navigator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Navigator typically requires 3-5 years of related experience.
The Patient Representative communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Being a Patient Representative working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. In addition, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. Being a Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Patient Representative typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.
The Patient Escort other responsibilities include retrieving medical records, lab results, supplies and medications. Transports patients to and from their inpatient beds and other areas like therapy, surgery or radiology. Being a Patient Escort no experience necessary. May require a high school diploma or its equivalent. In addition, Patient Escort has knowledge of commonly used concepts, practices, and procedures within a particular field. Typically reports to a supervisor. Being a Patient Escort may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.
The Patient Registrar inputs patient demographic information into the designated system, collects and validates insurance or financial information. Performs routine registration, data collection, and administrative tasks to admit patients to a healthcare facility. Being an Patient Registrar explains the facility's policies and procedures and answers routine questions. Reviews paperwork and obtains all necessary consents and signatures from patients or family. In addition, Patient Registrar coordinates patient intake and bed assignment processes with clinical or administrative teams. Follows all established policies and standards to preserve patient confidentiality, ensure data security and comply with all applicable regulations. Requires a high school diploma. Typically reports to a supervisor. Being an Patient Registrar works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as an Patient Registrar typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.