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Patient Safety Specialist assists in the development and implementation of patient safety programs. Gathers data detailing patient-related errors and conducts analysis for management detailing the cause of the error. Being a Patient Safety Specialist recommends changes, policies, or programs that could prevent future errors. Gives presentations and training programs meant to increase awareness of patient safety initiatives. Additionally, Patient Safety Specialist tests patient-safety knowledge of employees and recommends changes to training programs. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Patient Safety Specialist contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Patient Safety Specialist typically requires 4 to 7 years of related experience.
Patient Referral Specialist processes insurance pre-verification for hospital admissions or specialty service office visits. Gathers pertinent information from patients, insurance carriers, financial counselors, and other staff to confirm the patient's financial obligations for services. Being a Patient Referral Specialist acts as a liaison between hospitals, clinical staff, health plans, providers, and patients to process referrals. Verifies insurance coverage and obtains required authorizations when necessary. Additionally, Patient Referral Specialist documents referrals, communications, actions, and other data in an information management system. Generates and distributes all applicable forms, notifications, and paperwork. Requires a high school diploma. Typically reports to a supervisor. The Patient Referral Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Referral Specialist typically requires 1-3 years of related experience.
The Patient Access Specialist inputs patient demographic information into the designated system, collects and validates insurance or financial information. Performs routine registration, data collection, and administrative tasks to admit patients to a healthcare facility. Being a Patient Access Specialist explains the facility's policies and procedures and answers routine questions. Reviews paperwork and obtains all necessary consents and signatures from patients or family. In addition, Patient Access Specialist coordinates patient intake and bed assignment processes with clinical or administrative teams. Follows all established policies and standards to preserve patient confidentiality, ensure data security and comply with all applicable regulations. Requires a high school diploma. Typically reports to a supervisor. Being a Patient Access Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Patient Access Specialist typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.