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The Client Project Implementation Consultant II evaluates client needs, develops configurations that support business processes. Assists external clients in the implementation of technical systems, software, hardware or solutions. Being a Client Project Implementation Consultant II tests and troubleshoots final system setups. Defines and executes on delivery and implementation plans. In addition, Client Project Implementation Consultant II provides training and end-user support during and after the implementation process. May be involved in pre-sales product demonstrations or provide assistance in scoping projects or developing proposals. Requires a bachelor's degree. Typically reports to a manager. Being a Client Project Implementation Consultant II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Client Project Implementation Consultant II typically requires 2 to 4 years of related experience.
The Client Project Implementation Manager oversees and supports multiple implementation projects. Manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Being a Client Project Implementation Manager responds to and resolves escalated client issues during or after implementations. Assesses client's requirements, develops scopes and estimates, and creates project plans and schedules to ensure that implementations are completed on time, within budget, and meet client expectations. In addition, Client Project Implementation Manager troubleshoots and develops solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Client Project Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Client Project Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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