Rep Teller Salary in Columbia, SC

Customer and Teller Services Rep - Average Salary $40,000

The Customer and Teller Services Rep fills the role of teller as needed, to provide coverage for absences or peak business periods. Provides assistance to account holders or tellers by processing transactions or responding to inquiries. Being a Customer and Teller Services Rep requires a high school diploma. Identifies opportunities for cross-selling and refers customers to appropriate bank personnel. In addition, Customer and Teller Services Rep typically reports to a manager. Being a Customer and Teller Services Rep gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Customer and Teller Services Rep typically requires 1-3 years of related experience.

Teller/Customer Service Rep - Average Salary $31,173

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Senior Customer and Teller Services Rep - Average Salary $46,700

The Senior Customer and Teller Services Rep fills the role of teller as needed, to provide coverage for absences or peak business periods. Provides assistance to account holders or tellers by processing transactions or responding to inquiries. Being a Senior Customer and Teller Services Rep requires a high school diploma. Identifies opportunities for cross-selling and refers customers to appropriate bank personnel. In addition, Senior Customer and Teller Services Rep typically reports to a manager. Being a Senior Customer and Teller Services Rep has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Senior Customer and Teller Services Rep typically requires 3-5 years of related experience.

Teller - Average Salary $34,648

A teller is responsible for providing excellent customer service by assisting customers with their banking needs, including processing deposits, withdrawals, and loan payments. They also handle routine financial transactions, such as cashing checks and issuing money orders. Tellers are expected to accurately balance their cash drawers and maintain a clean and organized work area. Additionally, they may be required to promote and sell bank products and services to customers. Strong communication and interpersonal skills are essential for this role, as tellers must be able to effectively interact with customers and provide them with accurate information regarding their accounts.

Teller Supervisor - Average Salary $43,665

Teller Supervisor supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Supervisor reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Supervisor responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.