Product Complaint Senior Manager oversees the team that handles the intake, triage, investigation, and reporting of product complaints. Reviews investigation findings to ensure the appropriate risk classification is assigned and ensures compliance with regulatory agencies. Being a Product Complaint Senior Manager analyzes data and reviews recommendations and solutions based on the investigation's findings. Performs data analysis on complaint trends to proactively detect signals and provide solutions. Additionally, Product Complaint Senior Manager maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Requires a bachelor's degree. Typically reports to a director. The Product Complaint Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Product Complaint Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Product Regulatory Senior Manager manages the teams and processes that ensure new and existing products comply with internal and external regulations and standards. Analyzes regulatory requirements and audits project designs, plans, and processes to monitor compliance with current or upcoming regulations. Being a Product Regulatory Senior Manager implements policies and procedures to prepare required filings for approvals, notifications, and testing data reporting in compliance with regulatory requirements. Manages and navigates regulatory changes to reduce the impacts of compliance on the organization. Additionally, Product Regulatory Senior Manager remains up to date on industry trends and best practices for testing processes, labeling standards, and technical literature for legal or marketing. Liaises with regulatory agencies to address questions, provide additional information, or resolve issues with submissions. Requires a bachelor's degree. Typically reports to a director. The Product Regulatory Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Product Regulatory Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
The Product Monitoring Senior Manager reviews investigation findings to ensure the appropriate risk classification is assigned and ensures compliance with regulatory agencies. Oversees the team that handles the intake, triage, investigation, and reporting of product complaints. Being a Product Monitoring Senior Manager performs data analysis on complaint trends to proactively detect signals and provide solutions. Analyzes data and reviews recommendations and solutions based on the investigation's findings. In addition, Product Monitoring Senior Manager maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Requires a bachelor's degree. Typically reports to a director. The Product Monitoring Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Product Monitoring Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
The Product Regulations Senior Manager analyzes regulatory requirements and audits project designs, plans, and processes to monitor compliance with current or upcoming regulations. Manages the teams and processes that ensure new and existing products comply with internal and external regulations and standards. Being a Product Regulations Senior Manager manages and navigates regulatory changes to reduce the impacts of compliance on the organization. Implements policies and procedures to prepare required filings for approvals, notifications, and testing data reporting in compliance with regulatory requirements. In addition, Product Regulations Senior Manager remains up to date on industry trends and best practices for testing processes, labeling standards, and technical literature for legal or marketing. Liaises with regulatory agencies to address questions, provide additional information, or resolve issues with submissions. Requires a bachelor's degree. Typically reports to a director. The Product Regulations Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Product Regulations Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
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